I liked how you get to view providers…
I liked how you get to view providers to be matched with and the appointment process was easy!

Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
Klarity Health receives a mix of feedback from its users, with a notable 76% of reviews being positive. Many customers praise the professionalism and thoroughness of their providers, highlighting experiences with knowledgeable and caring staff who listen attentively to patients' needs.
The convenience of the service, including quick appointments and effective prescription management, is also frequently mentioned as a significant benefit. However, there are substantial complaints regarding communication issues, particularly with the patient portal, where users report difficulties reaching their providers. Some reviewers express frustration over missed appointments and unresponsive staff, leading to dissatisfaction despite the quality of care when appointments occur.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 341 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.9 | 14 |
| Oct 24 | 4.7 | 14 |
| Nov 24 | 5.0 | 8 |
| Dec 24 | 4.3 | 4 |
| Jan 25 | 4.1 | 14 |
| Feb 25 | 4.8 | 17 |
| Mar 25 | 3.9 | 20 |
| Apr 25 | 3.7 | 9 |
| May 25 | 4.0 | 23 |
| Jun 25 | 4.1 | 18 |
| Jul 25 | 3.4 | 23 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 341 most recent reviews.
“My Nurse Practitioner was amazing and knowledgeable”
“James Adjin was my provider”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.0 out of 5 (poor) | 2.8 out of 5 (fair) | −17% | 341 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Klarity Health is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 2.8).
341 reviews of Klarity Health. Filter by what matters to you.
I liked how you get to view providers to be matched with and the appointment process was easy!
Dr. Hill was extremely helpful in navigating my difficult journey of ADHD. She listened to my concerns and developed a path for better control of my symptoms.
The nurse was very helpful and worked well with me. Easy to hook up with and worth it
Charles Wade is a phenomenal doctor, he is very thorough and knowledgeable. As a man it is sometimes hard to discuss mental health issues and open up in the way that is needed for appropriate treatment. But Charles is extremely personal and professional and that makes discussing health issues very easy! I would 10/10 recommend Charles!
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Charles is very professional and knowledgeable at his practice. Since my time with Charles my daddy to day task has improved greatly and would recommend to anyone!
Brittany Bryant was very compassionate and helpful. She really listened to my issues and dealt with them accordingly. She was very professional, yet also friendly and easy to talk to.
I have been to many Pysch docs and it can be very frustrating because they look at my history and rinse and repeat what I’ve always done which isn’t working for me anymore. I have been desperate for better help for almost a year and I finally found Shelly. She really listens and gives a lot of verbal feedback. I instantly had the feeling of “I’m going to be okay” after my first appointment with Shelly. Although I am really struggling, I truly believe I will find the right answer with Shelly. I’ve discontinued working with all my other doctors and I’m only going to stick with Shelly and my therapist. I’m so grateful for this provider and I’m confident I’m in the right hands.
The Nurse Practitioner, Mary, is professional, caring, relatable and knows her stuff! I was relieved to know I am in good hands. She incorporates natural medicine options along with prescriptions, discussing nutrition and vitamins, which is a plus!
Good platform, trustworthy. Recommend love she is great
Every month, my provider not only asked me how I am feeling/doing..etc. She even helped by changing my RX dose, on my 1st appt. with her. She explained it might’ve been the rsn I didn’t feel like myself. She WAS CORRECT ! I thank her ,.&HelloKlarity.com
The whole Telecare experience was but what really made me experience that much better was my doctor/providerShelly Alasti was extremely knowledgeable, helpful and down to earth. I love the way she let's you engage in your treatment plan. Zero complaints and I'd highly recommend Shelly Alasti to anyone that is unsure with what Dr/Provider.
Ethel was great. She is a very good listener and discussed options. I would recommend the Klarity service and Ethel as a professional.
I cannot begin to fully express how impressed I was with the service I received from Derek. He made me feel heard and valued. He went above and beyond to help me. I plan to recommend Derek and Klarity to all of the patients i see as a mental health therapist.
I cannot say enough great things about Charles Wade, my nurse practitioner. From the very first visit, he has been incredibly kind, understanding, and completely non-judgmental. Dealing with anxiety can be overwhelming, but Charles took the time to truly listen to my concerns and needs. He carefully prescribed the right treatment for me, and in such a short time, I’ve already experienced a life-changing difference. I’m so grateful that I stumbled across his practice online—it was the best decision I could have made for my mental health. Thanks to his compassionate care and expertise, I finally feel hopeful about the future. I give him five stars without hesitation and can’t wait to see where life takes me now that my anxiety is under control! Sincerely, Andrea Brown
I've been a patient of Dr Kauk for a year + now. These guys are flat out amazing. Dr Kauk has been nothing short of a miracle worker. From medication adjustmentments (reasonable asks), to appointment flexibility, to quick and most times after hours communication if needed, and I'm not going broke to get care. I'm without insurance so...says a lot. Needless to say, I can confidently say that Klarity and Dr Kauk have played a major support role in my sobriety. Thank you so much!
Dr Charles Wade is one of the best Drs I have ever had. That is saying a lot as I have only found three good Drs in my lifetime Including Mr. Wade. He is very knowledgeable and extremely understanding. He displays excellence in his professionalism and patient care. He genuinely cares about what you have to say and what you say you need. I highly recommend him for any of your care needs which also includes anxiety and ADHD management. You won't be disappointed. I have been seeing him a few months now and will continue.
Charles Wade is so professional. You can tell he is very caring and compassionate about really trying to help his patients. He actually listens to you and goes by that information to find the best help for you. He knows what he is doing. I have been dealing with things for over 5 years. Just by listening to me and asking the right questions he was able to find a combination that was effective right away. His knowledge is amazing!
Great and really easy experience! Easy to schedule appointments and refill appointments!
Good ppl. Results may vary. Don’t come for me..
The doctor I saw was fantastic. Great bedside manner, knowledgeable, listened well, and provided efficient service. I would highly recommend this service as they have fantastic doctors. Not online quacks.
Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
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