Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
Klarity Health receives a mix of feedback from its users, with a notable 76% of reviews being positive. Many customers praise the professionalism and thoroughness of their providers, highlighting experiences with knowledgeable and caring staff who listen attentively to patients' needs.
The convenience of the service, including quick appointments and effective prescription management, is also frequently mentioned as a significant benefit. However, there are substantial complaints regarding communication issues, particularly with the patient portal, where users report difficulties reaching their providers. Some reviewers express frustration over missed appointments and unresponsive staff, leading to dissatisfaction despite the quality of care when appointments occur.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 341 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.9 | 14 |
| Oct 24 | 4.7 | 14 |
| Nov 24 | 5.0 | 8 |
| Dec 24 | 4.3 | 4 |
| Jan 25 | 4.1 | 14 |
| Feb 25 | 4.8 | 17 |
| Mar 25 | 3.9 | 20 |
| Apr 25 | 3.7 | 9 |
| May 25 | 4.0 | 23 |
| Jun 25 | 4.1 | 18 |
| Jul 25 | 3.4 | 23 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 341 most recent reviews.
“My Nurse Practitioner was amazing and knowledgeable”
“James Adjin was my provider”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.0 out of 5 (poor) | 2.8 out of 5 (fair) | −17% | 341 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Klarity Health is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 2.8).
341 reviews of Klarity Health. Filter by what matters to you.
My experience was great because the practitioner listened to me. Klarity health helped me connect with the provider I feel really cares about my health and about me as a person. All I can say is wow. Kia was outstanding. We immediately connected. Felt like I was talking to an old friend. She listened and understood my needs. I've found my new PCP. 😊
Dr. Praveen Bodakunta was very respectful and professional throughout my initial visit. He made me feel heard without feeling judged and took care of my needs.
Heather is always both a comfort & a font of knowledge.
Mrs. Foley was very knowledgeable about ADHD. I appreciated that she took the time to explain not only the characteristics of ADHD but also the treatment process. The Klarity platform was super easy and quick to navigate. So glad I made an appointment.
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She made me feel truly cared for it and understood !!
Working with Keri Karman has been an absolute game-changer. From day one, she showed not only deep knowledge and expertise but also a thorough understanding of every detail of my case — seriously, I think she knew my situation better than I did! Keri's approach to treatment has been spot-on: thoughtful, effective, and customized to what I needed. Finding someone who combines precision with genuine care is rare, but Keri manages it easily. I'm genuinely pleased with the progress we've made and feel confident knowing I’m in such capable hands. If you're looking for someone sharp, thorough, and truly invested in your success, Keri Karman is the one to trust.
I had a really positive experience. After going in feeling anxious and a bit apprehensive, I was immediately made to feel completely at ease. Time was taken to explain the process thoroughly with a calm and reassuring demeanor. I truly appreciated the care shown and would highly recommend!
Klarity Health has been completely amazing in every way for me since I started seeing a doctor on the site a couple of months ago. I have been desperately needing psych treatment for a long time now, as I was treated in the past and my issues were worse than ever. Seeing a psych dr in my area is insanity, even with my insurance it is more expensive than Klarity, and also there is like an 8 week waitlist for every provider if they are even accepting new patients. Additionally I work an hour from my house and am a single mom and just simply can’t miss work once a month to go to the doctor. Klarity allowing for weekend appts has been a life saver. I was a bit skeptical when starting and then I took a very thorough test to assess my symptoms, and met with my provider. My provider is amazing, I could not be happier, she genuinely cares about me and has taken the time to get to the root of my issues. While my diagnoses are similar to my past experiences what she determined that others failed to was that one of my issues was the cause of the other two, and by focusing on the main source of the problem, the other two would most likely be eliminated. She couldn’t have been more right. Since seeing her my quality of life and mental health have been better than ever.
When leaving a review about my care from Charles Wade, FNP-BC, if I wanted to, I could choose from terms to describe my experience with him. I could only choose three of the terms to apply to my review headline though. To start, Charles Wade provides effective care. He can be described as: knowledgeable, compassionate, professional, friendly, thorough, respectful, trustworthy, patient-focused, skilled, caring, efficient, supportive, empathetic, and he listens well. If I was permitted to choose all of those descriptive selections, I would have. I am very happy with my patient care from him! My previous bout with a virus included multiple emergency room visits, seeing a pulmonologist, a cardiologist, a doctor of osteopathic medicine, a neurologist, an otolaryngologist, a speech therapist, and months of respiratory therapy rehabilitation. Having it again, I began started mentally preparing myself for starting in on the previous line of recovery steps that I went through before. I tried a different approach this time by starting with reaching out to Charles. My weekend appointment with him was accepted and then my prescribed medications were ready for pickup the same day. I didn't have to start in on any of those other healthcare measures this time, thanks to this amazing nurse practitioner! I appreciate his out of the ordinary availability and his ability to treat my medical issues in just the way my body required. I can't recommend his excellent patient care services enough. This board certified nurse practitioner is the best provider I've come across. I recommend that you schedule your appointment with Charles Wade to see for yourself!
They are very professional and extremely accommodating
I cannot express enough gratitude for the incredible care and guidance I’ve received from Mary McManus. She is truly an outstanding psychiatric practitioner who has completely transformed my life. Before meeting Mary, I struggled with focus, multitasking, and balancing everyday life. But with her expert advice, understanding, and support, I have made incredible progress. Thanks to her, I can finally enjoy life with my kids in ways I never thought possible. Her compassionate approach, deep knowledge, and personalized strategies have made all the difference. If you’re facing challenges with focus, attention, or mental well-being, I highly recommend Mary McManus. She is truly a life-changing professional, and I am beyond thankful for her help!
She seemed knowledgeable, which is always the risk of telehealth. Her personality was quite soothing and it made for a respectful and trustful meeting.
Dr Pandey is the best Dr I have come across. Hard to pick words to describe him. He is all of the above. Compassionate, listens well, empathetic, very effective treatment, respectful and professional. Would recommend him to everyone looking for a doctor.
I found Good examination with Effective prescription. They are friendly and honest with their Profession , Dr. Sneh and Dr swati are one of the best Doctors. I have ever experienced. Thanks Jai
Dr Sneh Pandey is an excellent doctor and it didn’t feel any different than an actual physical consultation which is rare. Very satisfied.
Tara Amor N.P., is a practitioner and a professional that I would recommend to every single friend, family member, and stranger in need. She is insightful, accommodating, understanding, and, most importantly, genuinely cares about you and your progression towards better mental stability. I am lucky enough to be one of her patients, and I wish everyone that's reading this could get the opportunity to consult with her, as she has a certain passion for her job.
Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
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