Ashley is very professional and…
Ashley is very professional and compassionate about providing care and support.

Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
Klarity Health receives a mix of feedback from its users, with a notable 76% of reviews being positive. Many customers praise the professionalism and thoroughness of their providers, highlighting experiences with knowledgeable and caring staff who listen attentively to patients' needs.
The convenience of the service, including quick appointments and effective prescription management, is also frequently mentioned as a significant benefit. However, there are substantial complaints regarding communication issues, particularly with the patient portal, where users report difficulties reaching their providers. Some reviewers express frustration over missed appointments and unresponsive staff, leading to dissatisfaction despite the quality of care when appointments occur.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 341 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.9 | 14 |
| Oct 24 | 4.7 | 14 |
| Nov 24 | 5.0 | 8 |
| Dec 24 | 4.3 | 4 |
| Jan 25 | 4.1 | 14 |
| Feb 25 | 4.8 | 17 |
| Mar 25 | 3.9 | 20 |
| Apr 25 | 3.7 | 9 |
| May 25 | 4.0 | 23 |
| Jun 25 | 4.1 | 18 |
| Jul 25 | 3.4 | 23 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 341 most recent reviews.
“My Nurse Practitioner was amazing and knowledgeable”
“James Adjin was my provider”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.0 out of 5 (poor) | 2.8 out of 5 (fair) | −17% | 341 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Klarity Health is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 2.8).
341 reviews of Klarity Health. Filter by what matters to you.
Ashley is very professional and compassionate about providing care and support.
Appointments on Sunday. Karen is an active listener and gives positive feedback.
Dr. Sneh couldn't have been more understanding of my situation. We spoke about what I was looking for and he gave me some options to try. Truly, he's been fantastic as we continue to work through it. I highly recommend him.
Great experience. I highly recommend this service.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
First Dr in a long time that was compassionate, and actually listens to what you're saying. She understood how my condition severely affects me and my daily life, and was so compassionate and eager to help.
I think this is my second one and just fwd a direct note to Dr Wade. I pray that not inappropriate but wanted him to know in a very subjective field that in a miniscule time I feel massively better about myself. He's professional and knowledgeable but relates to the non Harvard trained Dr. That's an amazing skill that I hope ur company recognizes and rewards. But I'd be happy to deal with him exclusively. If that's not policy, yall are the boss but in 2 conversations I could tell him about peeping Tom to murder in complete comfort. Clearly that's facetious but his "bedside manner is as good as I've ever seen. Yall have a winner on ur ha n d. Don't let ego unsettled you as it tends to do to all. Good folks are just that. I'd like Dr Wade as my full time doc/therapist but I'm certain regulations on that are equivalent to bungee jumping! Lmk. I'd truly be happy. I have a lot to process from Iraq and taking lives. It was me or them so that an easy call but someone's last live eye to eye doest head off with the fireflies. Thanks guys this has been truly, truly, truly therapeutic. God bless you all! Mark
Each week I spend with Schumeka I (well both of us) see growth. The kind of growth I needed to get past some difficult stumbling blocks. Not once judged, I opened myself up completely and she listened genuinely. And together we made a plan. One that is already working and one that we will monitor and adjust to keep me function at the peak of mental wellness. After a lot of searching - I’ve found my brain doctor and I couldn’t be more relieved.
Kelly listened to my concerns, let me know it was gonna be okay, and offered me treatment and responds promptly to any messages or concerns!
It was a very personal and professional visit. Tara read my paperwork thoroughly before we spoke and asked me a lot of questions and really drilled down to the heart of what we needed to do medically. I was so relieved to have someone who really listened.
Be patient At first I asked myself, why is doctor sonia Mahi doing and making me do some unnecessary steps until later, I found out that she not only get you to your goal. She would also walk you through it. She will show you the water and she will make you drink it if you know what I mean, I'm sorry. I cannot go into further details about my health. But trust me, here is where you want to be with dr.Sonia.And thank you very much, dr sonia for all your help to reach exactly what I want to be your way.I'm glad I didn't follow my way...
I love the nurse I found on Klarity! I've had virtual visits before, but experience was amazing. I didn't feel like she was just going through the motions and prescribing medication. She really listened, and provided suggestions that I think will be very helpful to me in my weight loss. Plus, she was so kind and enjoyable to talk to. Great experience!!
Communication and knowledge. Jasmine took time to understand what the patient was fully going through prior to presenting any sort of treatment plan. 2 thumbs up (pretty sure I literally did that on our video call also 😄). Thank you!
more about my experience
I wish I could check every single box that highlights Charles Wade's strengths as a provider. I was only allowed to pick three. But, the fact that I am excited to actually brag about a mental health provider who actually is PROVIDING sincere care is something that I never thought I would do. For the first time in 20 years of suffering, dealing with prescription after prescription, side effect after side effect, all while just feeling worse, & having to wait 2-3 months to possibly follow up, I'm convinced that Wade is a unicorn of the medical field. I have never felt so heard like I do with Wade, I never feel judged. He gives you his full attention, actually follows through with his treatment plans, & most of all, he has made me feel hopeful for the first time ever that I might be able to feel normal. Being diagnosed with a mental illness is a nightmare, but what's worse then that nightmare is finding a mental healthcare provider who ACTUALLY cares about your well-being. After being bounced from doctor to doctor, practice to practice because that's ALL my past providers have done, I decided to take control because even though I was "receiving treatment," I wasn't even treated as a human, let alone a patient who desperately wants to feel better. I'd say 95% of the time my past providers didn't even make eye contact for the entire appointment. They were obviously too busy just writing more prescriptions without even checking for something so simple as a drug interaction. If you're as desperate & as hopeless as I was after doctors failing over & over, please schedule with Charles Wade. Every patient deserves a provider who wants you to feel better as much as you do. I am so grateful that Charles Wade is in my corner of this mental health battle.
I was very relieved & happy to find a provider that would actually listen, was relatable, knowledgeable & very helpful. I was not rushed while trying to explain all my issues & left the appointment feeling relived & optimistic that we had a treatment plan. I look forward to continuing my relationship with Dr. Foley.
Dr Kelly was so easy to talk to and very understanding of the issues I am going through. she's amazing and I'm glad I found her on Klarity
Shelly Alasti of Jumelle Health demonstrates an impressive blend of professionalism and genuine curiosity in her field. Engages thoughtfully, showing a keen interest in understanding my needs while maintaining a polished and knowledgeable approach. Her ability to balance intrigue with expertise fosters confidence, making interactions both insightful and productive. Whether addressing complex topics or navigating concerns, Shelly's professionalism stands out as a testament to her dedication to high-quality care and service. Kudos Klarity Health for the into to a great provider.
Dr wade is a wonderful dr he’s very caring and listens to ur needs I would highly recommend him and klarity health to anyone
Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
This profile hasn't been claimed by the business owner.