Great Service!
Tonya was very prompt, and professional and provided great service. She understood my situation and clearly stated all the details and terms of what was needed.

Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
Klarity Health receives a mix of feedback from its users, with a notable 76% of reviews being positive. Many customers praise the professionalism and thoroughness of their providers, highlighting experiences with knowledgeable and caring staff who listen attentively to patients' needs.
The convenience of the service, including quick appointments and effective prescription management, is also frequently mentioned as a significant benefit. However, there are substantial complaints regarding communication issues, particularly with the patient portal, where users report difficulties reaching their providers. Some reviewers express frustration over missed appointments and unresponsive staff, leading to dissatisfaction despite the quality of care when appointments occur.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 341 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.9 | 14 |
| Oct 24 | 4.7 | 14 |
| Nov 24 | 5.0 | 8 |
| Dec 24 | 4.3 | 4 |
| Jan 25 | 4.1 | 14 |
| Feb 25 | 4.8 | 17 |
| Mar 25 | 3.9 | 20 |
| Apr 25 | 3.7 | 9 |
| May 25 | 4.0 | 23 |
| Jun 25 | 4.1 | 18 |
| Jul 25 | 3.4 | 23 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 341 most recent reviews.
“My Nurse Practitioner was amazing and knowledgeable”
“James Adjin was my provider”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.0 out of 5 (poor) | 2.8 out of 5 (fair) | −17% | 341 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Klarity Health is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 2.8).
341 reviews of Klarity Health. Filter by what matters to you.
Tonya was very prompt, and professional and provided great service. She understood my situation and clearly stated all the details and terms of what was needed.
Always a great experience. For people like me that have a huge problem waiting, this company actually pay attention to their patients. You don't have to wait a whole month and forget stuff, you can just message your provider directly or talk to customer support. It is amazing!
Easy to navigate and very easy to use. My doc never hurries me or makes me feel like any issues or questions are not important to them. They take the time to really make sure you are getting the correct diagnosis and plan that is custom fit to your needs.
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Attentive and responsive service
Quick response times easy to understand website
Good service. Dr. Labarge has for the past year, provided excellent service and diagnosis of conditions I though I just had to live with. Now I have a better perspective on life and feel more in control. Finally something that works. Thanks Doc, BC
I have nothing but good things to say about Klarity. From my initial assessment to follow up visits, and the speed and ease that prescriptions are sent in,it’s been a godsend for my ADHD treatment. My provider Sylvia is the best provider I have ever worked with. She’s so easy to talk to, personable and always takes the time to listen to my concerns. I couldn’t be happier with her treatment. I highly recommend!
They have made getting diagnosed and treated for ADHD so simple. Text/email reminders for appointments are probably the most helpful thing. Anyone with ADHD should use these people
My provider is understanding, compassionate and respond quickly to my request. Customer service is great and I have been using them for the past six months
This site is wonderful. Had my first appointment today and the script I was a month behind on due to my last telehealth abomination (DoneFirst) was sent in while I was still in the meeting. My provider was thorough and you could tell she really understood this area of medicine. Plus I found she was likeminded in many other ways. I am in awe there is no monthly service fee like there is for Done ($79). And the extensiveness of this site and professionalism compared to the other is night and day. I spent a month approving a prior authorization and insurance through an initial provider with done telehealth and then they sent in my script through a sketchy NY doctor so my insurance didn’t even cover it. I know this is a review for Klarity, not Done, but I just want to emphasize how amazing this site is compared to my other telehealth experience. Klarity used actual medically sound adhd assessments and testing, had intake forms and asked way more questions, and their site is really easy to use. Not just a joke of a site like the last one (DoneLAST). A+++
So far everything has been great! An actual doctor spoke with me and took my concerns seriously. I used Done previously, but they ghosted me after the first month, hoping KlarityADHD continues being great as I move into the second month.
Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
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