Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
Klarity Health receives a mix of feedback from its users, with a notable 76% of reviews being positive. Many customers praise the professionalism and thoroughness of their providers, highlighting experiences with knowledgeable and caring staff who listen attentively to patients' needs.
The convenience of the service, including quick appointments and effective prescription management, is also frequently mentioned as a significant benefit. However, there are substantial complaints regarding communication issues, particularly with the patient portal, where users report difficulties reaching their providers. Some reviewers express frustration over missed appointments and unresponsive staff, leading to dissatisfaction despite the quality of care when appointments occur.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 341 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.9 | 14 |
| Oct 24 | 4.7 | 14 |
| Nov 24 | 5.0 | 8 |
| Dec 24 | 4.3 | 4 |
| Jan 25 | 4.1 | 14 |
| Feb 25 | 4.8 | 17 |
| Mar 25 | 3.9 | 20 |
| Apr 25 | 3.7 | 9 |
| May 25 | 4.0 | 23 |
| Jun 25 | 4.1 | 18 |
| Jul 25 | 3.4 | 23 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 341 most recent reviews.
“My Nurse Practitioner was amazing and knowledgeable”
“James Adjin was my provider”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.0 out of 5 (poor) | 2.8 out of 5 (fair) | −17% | 341 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Klarity Health is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 2.8).
341 reviews of Klarity Health. Filter by what matters to you.
I feel like I'm finally heard and understood by a medical professional, who works closely with me to ensure my continued success. I could not ask for a better overall experience than Klarity has given me. Robin is incredible, and the patient portal is easy to use. I highly recommend the service!
I’ve had some problems in the past trying to get in touch with my prior provider on here and the klarity was always fairly quick to respond and resolve the situation. I have a new provider now which I’m very happy with also. She’s great. To be clear, I didn’t request a new provider, the former one was good as well but she left. To be honest, I think my current provider better suits my needs. So I’m happy everything worked out,
I work from home on a day-to-day basis and I never have time to go to the doctors office. Klarity has been able to help me with my prescriptions and I'm able to see the doctor virtually when I typically would not be able to do so. Any issues including pharmacy changes the people at Klarity have been very quick in response and quick when addressing my issue. I will definitely recommend to my colleagues!
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Great communication!
It's quick, it's a great price, and klarity has the nicest Doctors online, Klarity always goes above and beyond for my mental health need. Thank you Klarity!
I love Klarity!!! They are so helpful and caring!!!
My provider listens to me and provides answers to my questions.
Great listeners,smart,compassionate, and they try their hardest to solve any problems you may have! Love these guys. I plan on being a life Ling patient!
Debra Zimmer is a rock star. She's very personable, honest, and has always answered my questions and never left me hanging. My appointments are never rushed. She not only asks about how my medication is working but also how I am doing in life. Her patience getting my dosage dialed in to perfect has been life changing.
I am thankful to have the opportunity to discuss my needs regularly with a provider that cares and understands. I appreciate her!
Every question I ever have is answered in a quick timely manner. Professional team and never have to worry about anything.
Most issues I've had could of been avoided if I would of taken time to understand their system and how it works. CHECK emails sent AND the PORTAL. Check make sure you request PRIOR to date. Anything that upsets system will cause delay. Also if can't find it search on how to do it. I had issues scheduling an appt early but once I figured out talked to provider within hours. Growing pains but well worth trouble. Works with you.
Ease and accessibility.
Klarity Health is an online healthcare platform that provides affordable medical appointments with licensed providers. The company focuses on offering a range of services, including mental health care, weight loss management, prescription refills, and everyday medical needs. Klarity Health aims to facilitate same-day appointments, ensuring that patients have timely access to necessary care from board-certified professionals. Targeting individuals seeking convenient and cost-effective healthcare solutions, Klarity Health accepts major insurance plans as well as cash payments, making it accessible to a broad audience. With a user-friendly interface, patients can connect with healthcare providers and receive care without long wait times. Klarity Health is committed to supporting its customers' diverse health needs by offering a comprehensive marketplace for various medical services.
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