Sunwave gas+power

4.330396475770925 out of 5 stars
4.3
Great227 reviews

TrustScore

4.3
4.330396475770925 out of 5 stars
Great
5 out of 5 stars
145
4 out of 5 stars
47
3 out of 5 stars
15
2 out of 5 stars
5
1 out of 5 stars
15
227 reviews in total

Review summary

Sunwave gas+power receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Sunwave unilaterally cancels contracts

Sunwave is unilaterally cancelling electrical power contracts in the ISO-NE region. My contract was supposed to go thro...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

They just walked away from our…

They just walked away from our contracts. This is awful. We have to find new providers with a possible war with Russia...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

I guess my experience was okay with…

I guess my experience was okay with this company, because everything went usually, unless support team, they do not real...Read more

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

so happy with your service!!

so happy with your service!!

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Rhea
Rhea
1 reviews
over 5 years ago
5 out of 5 stars

Alway happy with the service

Alway happy with the service. Fast and reliable.

Helpful?
almost 6 years ago
5 out of 5 stars

for once i can't seem to have any…

for once i can't seem to have any complaints

Helpful?
Sunny Singh
Sunny Singh
1 reviews
almost 6 years ago
1 out of 5 stars

This company and their contracts are…

This company and their contracts are fraud. I would request everyone to avoid for this scam. They don't follow the terms and conditions of their contract if you have to buy out the equipment.

Helpful?
Amir Howell
Amir Howell
1 reviews
about 6 years ago
4 out of 5 stars

The gas they offer is good

The gas they offer is good and the customer service is positive, they dont stall although the price is really up there because of how its not like the other companies but I would recommend this to others

Helpful?
Susan Fromer
Susan Fromer
1 reviews
almost 7 years ago
1 out of 5 stars

I have called 3 times and left a…

I have called 3 times and left a message for them to call med back. its very difficult to get through to them on the phone. I can't imagine that they would function any better if I sign up with them as a customer. sorry I wasted my time. on to another comany.... terrible customer service.

Helpful?
about 7 years ago
1 out of 5 stars

Not rude, but has me concerned

Received 2 emails (both sent back-to-back) thanking me for signing up with their company. Advised them they were wrong as I signed up with current supplier for 3 years tacked on to the current contract that expires in February, 2019. Their email indicated someone," possibly your husband, enrolled at 11:25 AM on 11/27/18." Nobody was here yesterday from 6:45 AM until 1:15 PM as we had to take one of our dogs to a vet whose office is an hour's drive away for an 8 AM appointment. They have the correct Eversource account number and I told their CS rep that we might have been a customer a number of years ago. I asked that they research if that's how they obtained the account number and requested cancellation of the enrollment. Their CS rep replied immediately that she would cancel the enrollment, but I guess I'll have to believe the research the matter is not forthcoming. Their contact has me concerned, especially since the "enrollment" did not take place from here. If this is typical of their actions I would suggest the Buyer should Beware. Sandra

Helpful?
about 7 years ago
5 out of 5 stars

TEST

Test-Test-Test-Test

Helpful?
Carole
Carole
1 reviews
about 7 years ago
1 out of 5 stars

Poor service - stay way

Their sales rep con you into long term rental agreements, then when you call and make a service appointment, they don't even bother to show up or call you back or anything. Poor service all around. Stay away from this company!!

Helpful?
marcia john
marcia john
1 reviews
over 7 years ago
4 out of 5 stars

provides commercial and industrial…

provides commercial and industrial natural gas and electricity. The company supplies electric generation service to thousands of homeowners. not know in India

Helpful?
Herbert Dick
Herbert Dick
1 reviews
over 7 years ago
5 out of 5 stars

Really good..

sunwave gas+power is good service provider... The representative was very nice and explained service, account details w payment procedures to me answering any questions I had...

Helpful?
Ian Reyne
Ian Reyne
1 reviews
over 7 years ago
2 out of 5 stars

Got rejected due to "load factor"…

Got rejected due to "load factor" apparently only 30% qualify yet they make no mention of this except in the fine print that no one ever reads. Deceptive and a waste of time filling out the information for this offer.

Helpful?
KBA
KBA
1 reviews
almost 8 years ago
5 out of 5 stars

Customer Service W style

Very impressed ...I set up new service online/over the phone never had to make a trip in to the office! Representatives are available untill 9 pm and on the weekends. The representative was very nice and explained service, account details w payment procedures to me answering any questions I had.

Helpful?
Andrew Brick
Andrew Brick
1 reviews
almost 8 years ago
4 out of 5 stars

Good service and all questions were …

Good service and all questions were answered satisfactoraly.

Helpful?
almost 8 years ago
5 out of 5 stars

Any questions I had

Any questions I had, were courteously answered by phone rep. Very easy sign up, and as a returning customer, I must say that their correspondence through the term of past contracts, has always been good.

Helpful?
almost 8 years ago
1 out of 5 stars

Your loss leader and bait and switch …

Your loss leader and bait and switch tactics should by prohibited.

Helpful?
almost 8 years ago
5 out of 5 stars

good service

Good service

Helpful?
almost 8 years ago
2 out of 5 stars

Renewal rates too high

Everything was fine for the last year but your renewal rates too high. That's the reason for the 2 stars.

Helpful?
Wayne Landry
Wayne Landry
1 reviews
almost 8 years ago
1 out of 5 stars

You rejected my application without …

You rejected my application without explaining why.

Helpful?
En
En
1 reviews
almost 8 years ago
1 out of 5 stars

Declined for low rate

Declined for low rate - no satisfactory reason given. Click bait.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Sunwave gas+power

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.