Gas Worx Southampton Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
I was recommended to speak to Stuart from Gas Worx about a heat pump. We had a brief phone call, and he explained what they are as I know very little about them. I was very happy with the service and quote provided. The installation isn’t complete yet, but I’m looking to book it later this year.
What went wrong? OK, well, my Mother 80, allowed Sam and his men to put their scaffolding up in her garden to help access her neighbours roof. This resulted in two plant pots being smashed, pictures are available. Sam, has told my mother repeatedly, that he is a man of his word, and will replace the pots. Firstly he blamed the scaffolders, who then insisted it was not their fault and that they did not cause the damage, this then led to a number of messages between everyone, which basically ended up saying that these plant pots would be replaced buy Sam, who you may remember gave 'his word'. I have sat quietly in the background throughout this almost Fawlty Towers episode but now feel it is time to pitch in with my 2p worth. I don't know how much Sam made from this job, but replacing two simple plant pots, which he said he would, being a man 'of his word' would be a lot cheaper than what comes next. My Mother is 80 years old, all she wanted was for this Company to replace her two simple, plain plant pots, around thirty pound, which they said they would do, but they have brushed my mother aside like she is an irritant, ignored her, lied to her and now frankly do not even reply to her texts. Now ignoring her pleads and texts for weeks to replace the pots that they smashed, which, remember, Sam being a man of his word said he would personally replace. Please remember, she gave them permission to put their scaffolding up in her garden. He has been given plenty of opportunities to respond to these pleas, and now he clearly feels he has got away with this one. Hence this review. Do not let this Company intrude into your life or property, Sam is not a man of his word.
Great experience from start to finish. From the initial consultation and the discussion about the quote and technical details to the installation day with Ryan and his team. Thermaskirt installation in the new dinning area was really smooth. Not to mention that Ryan was immediately available for some quick answers to our queries following the installation. Very happy with the overall service. Highly recommended!
Ryan and Ed arrived on time for the annual boiler service. Job completed in the usual clean and efficient manner.
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www.gas-worx.co.uk103 total • Write a review
The Gasworx team were amazing from start to finish, after being messed around by a local and national company a friend recommended Gas Worx and they were so helpful and able to diagnose the issue that the previous 2 companies couldn't and even fixed it same day, can't ask more than that!!! Would deffo recommend to anyone looking for a excellent and reliable service.
Date of experience: November 10, 2022
As well as providing our annual boiler service professionally and competently, Ryan also took some time to pass on helpful advice over control and cost savings, particularly helpful in the current economic climate
Date of experience: November 8, 2022
on time & free inspection and information provided
Date of experience: October 5, 2022
Very professional explaining all they will do and materials used
Date of experience: August 11, 2022
Requested a landlords certificate and all done on time. Very happy with service
Date of experience: July 28, 2022
Three contractors booked but I had no idea who they were !! So could not check records etc Two responded all a bit of hit & miss to me
Date of experience: July 24, 2022
Gas Worx came and moved my outside tap fitted two vacuumed operated cut of valves and installed a water filter brilliant
Date of experience: July 18, 2022
