Gas Worx Southampton Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
I was recommended to speak to Stuart from Gas Worx about a heat pump. We had a brief phone call, and he explained what they are as I know very little about them. I was very happy with the service and quote provided. The installation isn’t complete yet, but I’m looking to book it later this year.
What went wrong? OK, well, my Mother 80, allowed Sam and his men to put their scaffolding up in her garden to help access her neighbours roof. This resulted in two plant pots being smashed, pictures are available. Sam, has told my mother repeatedly, that he is a man of his word, and will replace the pots. Firstly he blamed the scaffolders, who then insisted it was not their fault and that they did not cause the damage, this then led to a number of messages between everyone, which basically ended up saying that these plant pots would be replaced buy Sam, who you may remember gave 'his word'. I have sat quietly in the background throughout this almost Fawlty Towers episode but now feel it is time to pitch in with my 2p worth. I don't know how much Sam made from this job, but replacing two simple plant pots, which he said he would, being a man 'of his word' would be a lot cheaper than what comes next. My Mother is 80 years old, all she wanted was for this Company to replace her two simple, plain plant pots, around thirty pound, which they said they would do, but they have brushed my mother aside like she is an irritant, ignored her, lied to her and now frankly do not even reply to her texts. Now ignoring her pleads and texts for weeks to replace the pots that they smashed, which, remember, Sam being a man of his word said he would personally replace. Please remember, she gave them permission to put their scaffolding up in her garden. He has been given plenty of opportunities to respond to these pleas, and now he clearly feels he has got away with this one. Hence this review. Do not let this Company intrude into your life or property, Sam is not a man of his word.
Great experience from start to finish. From the initial consultation and the discussion about the quote and technical details to the installation day with Ryan and his team. Thermaskirt installation in the new dinning area was really smooth. Not to mention that Ryan was immediately available for some quick answers to our queries following the installation. Very happy with the overall service. Highly recommended!
Ryan and Ed arrived on time for the annual boiler service. Job completed in the usual clean and efficient manner.
No description available yet.
Website
www.gas-worx.co.uk103 total • Write a review
We have been using gasworx for several years now. They always provide a top notch service for our boiler servicing and repairs.
Date of experience: January 31, 2023
Good service,fast and reliable.Ryan was very professional,really helpful and quick,very friendly,he done a great job and after he finished the job he cleaned up after him,he left it spotless.Thank you very much for sorting out my boiler,I'm really grateful to be able to have hot water and heating in my house especially in this time of the year.Thanks a lot for everything.
Date of experience: January 29, 2023
Ryan of GasWorx was neat and skilful. I recommend him and GasWorx without reservation.
Date of experience: January 28, 2023
Gas Worx were brilliant, they came over and provided me with an excellent quote and they were very knowledgeable. There was no messing about and they were really friendly. Ryan was the engineer and he was fantastic, very experienced and finished the work to very high standard. He removed the old water tank and all pipes and replaced heater boiler with combi boiler. He was very respectful put dust sheets down and did a fantastic job and cleaned up after himself. I am very happy with everything and recommend them highly.
Date of experience: January 25, 2023
Stuart is a very efficient and reliable gas engineer who attends on time
Date of experience: December 22, 2022
Stuart is very knowledgeable and passionate about his work ...he has a great team Ryan. Tom and Great office staff kirsty...who keep you informed of all progress ....Stuart.. and the guys preformed more than anyone could ask for.....would recommend them to anyone ...job well done
Date of experience: December 6, 2022
Serviced our boiler for last four years. Do great job will keep using them
Date of experience: November 15, 2022
