gas-elec Group Reviews

Scheduling an appointment was difficult because of my working hours, but we made it work after many emails going back and forth, I appreciate their patience. Mike, the engineer texted me the day before the appointment and provided me with a time he would arrive. That was great as I could schedule my day around it. He was on time, did an electrical inspection, he was very respectful and friendly. A proper professional with visible knowledge and interest in his job. Good communication, punctual. Worth the 5 stars.

After missing the previous weeks appointment with no communication I had to contact myself to find out what was going on. the engineer arrived for the rebooked appointment on time very competent chap explained all the service emission results to us All working well

Marcus Trevor was lovely and a brilliant gas inspector.

Engineer was booked online which meant when I needed to change the agreed date it caused many emails. This was eh wonky problem for me. The engineer, Marcus, was excellent and very thorough with his work. Very impressed.

Unfortunately had numerous problems with this company the landlord uses, Done 3 years of passing then failed on a pipe that somehow passed 3 times, had to sign a form to keep the boiler running. Recently missed appointments being changed left right and centre not being funny cannot expect people to wait a full day sat at home & they charged a fee if I was to do the same. Boiler booked in for a service and gas safety check to be told they don't carry the part when this is the job they've come to do 🤷🏻‍♂️. So they have cancelled the service and now request in the landlord to rebook. Customer service was also poor when questioned I personally wouldn't be booking with these more hassle than it's worth.

Very professional, quick and friendly. Highly recommend.

Gary really is a credit to the company. He is friendly and polite and takes the time to talk through and explain any concerns. 10/10 would recommend. Thanks Gary.

Has Gary McGowan sent to me to do a safety check. What a professional. Polite knowledgeable and respectful of the property. Thank you for a great service

Gary McGowan attended my property today for my gas check, he had messaged me the day before to make sure that the appointment was still convenient and he gave me a time to come which was great as I didn’t have to wait in all day , he was friendly and professional during his visit would definitely recommend him

Mike texted me to say he was on the way. He arrived on time, explained the procedures and was very polite and professional. He went above and beyond. Very efficient. Would highly recommend. Thank you!

Mike coyne was a very nice guy and polite

Denis is courteous and professional. His second visit here to carryout remedial work which he identified on first occasion. His approach is friendly and informative.

Denis was great. He was booked in for a gas safety visit but in carrying this out he found a problem. He really went out of his way to make sure the issue was fixed the same day. Very polite and well mannered. Cleaned up after himself. Explained in a clear manner what he had done and why. Very good service.

Marcus was very nice and chatty, I think Eddie our puppy loved him :)

Very professional, polite and approchable and done a thorough job

Gary was really friendly and helpful. Sorted out our smoke alarms straight away.

I especially want to thank Engineer Mike Coyne(electrician remedies)for all the work he did for us with great professionalism and skill. In addition to being an incredible specialist, he is also a very kind, good and attentive person.

Fabulous workmanship. Came exactly when they said they would professional polite and friendly. Completed checks throughly would highly recommend. Thanks again Gary

Marcus was punctual, friendly and carried out his duties efficiently. He was happy to explain what he had done, and I imagine he would also be happy to explain any issues if they had arisen. Would not have any problems having Marcus again next time we need a boiler service.

Marcus was really professional and friendly. Fully recommend the service.