Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 51 - 60 of 404 reviews
J
The main burner on our gas oven…
The main burner on our gas oven developed an unrepairable leak two weeks prior to Christmas. Two engineers visited to dismantle part of the cooker and identified the fault. Would require replacement parts with a delivery time of two weeks (Xmas eve). Andy and his team pulled out all the stops and supplied and fitted the parts on 20th December. All working successfully. Excellent service from a team who go the extra mile to help their customers. Well done.
Date of experience: December 21, 2024
PS
Professionalism
Dry professional nice to see an apprentice for a change
Date of experience: December 17, 2024
G
Gary
US
Not to the usual high standard
Not to the usual high standard. We don’t get a call or text to confirm what time the engineer was coming. But, more so the engineer didn’t reset the timer or the boiler so we were left with no hot water or heating. Luckily we know how to do this but would be concerned if this happened to an elderly parent or someone who was not aware/confident to sort this issue out.
Date of experience: December 14, 2024
MH
Engineers arrived on time
Engineers arrived on time, friendly and informative, efficiently serviced our boiler. 10/10
Date of experience: December 13, 2024
DG
Good company.
Had Gair out a few times, most recently for a replacement boiler. Always been good engineers with decent personalities and communication skills. Dealing with their HQ has been good too. Recommended.
Date of experience: December 9, 2024
J
All promises and times met as agreed
All promises and times met as agreed, so perfect
Date of experience: December 7, 2024
HH
Great experience at reasonable price
The engineer was extremely helpful and involved us in the process. He was very knowledgeable and happy to answer any questions. He spent time checking things which we had not experienced with previous companies. Delighted with the service
Date of experience: December 5, 2024
CA
Daikin Air Source Heat Pump service.
Daikin Air Source Heat Pump service. Great service at a good price.
Date of experience: December 4, 2024
MP
Gair Home Services
Gair Home Services We are having the kitchen refitted and part of that included moving the Combi Gas boiler from the kitchen into the roof. Sam Cattle who ran the project and his crew kept us informed about what they were doing during the drain down of the system and moving of the boiler. Sam also liaised with the kitchen fitter to ensure that his high standards were met. This was not a large job and at no time did they come and say to me “we have a problem” in fact the opposite. Thanks guys I have no hesitation but to commend them and at the same time recommend this company
Date of experience: December 1, 2024
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