Great service from a polite and…
Great service from a polite and respectful young engineer Tyler was professional and respectful of our home and a credit to your comp company Would fully recommend them
4.9
Excellent
408 reviews
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Review summary
Gair Gas is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
My elderly parents had a slow dripping…
My elderly parents had a slow dripping leak on their Boiler that had been fitted by 'GAIR GAS'. After several visits and very poor workmanship, a 'singular' slow leak turned into multiple major leaks!!! Which in turn, led to a new Boiler being required. The new Boiler was poorly fitted and this also leaked. A new flu was also fitted poorly and looked absolutely awful!!! The above took several weeks and several unsuccessful visits, showcasing poor and uncaring management/service to 'very loyal' customers of theirs. Furthermore, we realised that their monthly charge for 'Boiler Cover' was over double what other professional and 'trustworthy' companies charge and my unaware parents had faithfully paid this for many, many years! GAIR GAS used to be a nice family run company, that cared for its clients... sadly, they have turned into a larger company who care about profit and NOT their loyal clientele.
Reasonable priced plumbing repairs
Had some plumbing repairs done on my old bathroom, not hard stuff, very reasonable price and they moved things around to get the bathroom working quicker for us.
New boiler
They replaced my back boiler with a self condensation boiler in a new position. Great service very neat and tidy.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.gairgas.co.uk
All reviews
408 total • Write a review
Showing 61 - 70 of 404 reviews
GH
On time, no fuss, job done …
Engineer arrived on time after a text alert. Job carried out efficiently and in a timely manner. He was polite and gave fair advice on completion. Have used this company to service our boiler for a few years and will continue to do so.
Date of experience: November 29, 2024
C
Consumer
US
Sorting out our heating problems
Everything about our experience with Gair Gas has been outstanding. Each member of staff has done their best to sort out our heating problems with the minimum fuss. The boiler installation guys were brilliant and took the trouble to make sure that the pipework looked like a beautiful art installation! They were very tidy and polite throughout the fitting, all done in a day. It was great to support a local business and we would not hesitate to recommend them to others.
Date of experience: November 29, 2024
JM
Excellent plumber
Excellent plumber, professional, engaging, helpful and good adviser .
Date of experience: November 22, 2024
NA
Excellent Service
Serviced Worcester boiler. Arrived during agreed time slot, with text 20 minutes before and tracking information. Very polite and efficient and left no mess. Will use again for my annual service.
Date of experience: November 18, 2024
JB
Always great service
Always great service. Have/would recommended Gair Gas to anyone.
Date of experience: November 18, 2024
MB
USE GAIR
I have been visited by a Gair engineer to work out why two of my radiators did not heat up and discovered the pump was not functioning properly. Two days later a new pump was fitted and the house appears to be warmer than I ever remember. Gair are first class.
Date of experience: November 18, 2024
KR
Quick response
Responded quickly when realised that the heating was not working, replacement parts supplied as needed
Date of experience: November 14, 2024
DH
New boiler and radiator installation
Gair have just replaced our central heating boiler and radiators. From survey to finished installation the job went well. The surveyor and engineers were friendly and polite, they were considerate of our home and how the new piping to the new radiators would look. my request to not have too much disturbance and redecorating to do afterwards was also met. They were tidy workers and kept me informed of what they were doing and why. The complete installation took one and a half days. I am very happy with the installation and their workmanship. The company also offered interest free credit for this work.
Date of experience: November 13, 2024
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