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Review summary
Future Fit Training is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
I've recently complicated my level 4 Mat a pilates !!! a fantastic course !!
i had some help off the tutors especially Amanda Roberts who went out of her way to make sure I was on the right lines to pass !!! thankyou so much
Training Support
Stuart was knowledgeable, supportive and positive when giving feedback. The advice was very clear and practical and I felt much more confident about what I needed to do to prepare for an assessment. Thank you.
Pilates assessment 06/07/2025
Amanda was really supportive during my assessment yesterday, the day ran smoothly, she put me at ease and all her feedback was really helpful and informative, thankyou Amanda.
I've now completed and am midway through a number of courses through Future Fit and enjoying them all. The staff and instructors are great and really helpful. Highly recommended.
Future Fit are an established fitness company that are at the forefront of innovative, exciting and professional delivery of fitness qualifications. The Tutors and Assessors are the best of the best and I have gained a wealth of experience from their coaching. I would highly recommend anybody already working in the fitness industry or new to the fitness industry to train with Future Fit to gain their qualifications !!! A brilliant experience !
Before finding Future Fit and having my enquiry call I was at a complete low... The course I'm on is outdated (different provider), the material is full of contradicting information and the course has overall been a poor experience. I felt unprepared to launch myself as a personal trainer, my vision felt absolutely crushed.
So I took the next steps and had an enquiry call which was with John Holland (future fit).... I cannot even express how grateful I am. He completely flipped everything around. Since the call, my vision of where I want to be has been completely relit. His approach was personal, he listened to where I want to go and built a way for me to get there, whilst completely empathetic with my whole situation. The bundle he built has so much more to offer than the other course i'm on and now I feel I'll be equipped to make a difference in other peoples lives. Incredible service.
Massive thanks to John and tbh the whole of future fit, I can't wait to graduate everything ππͺ
I absolutely love learning with future fit! The content has been easy to follow, but thorough and extremely detailed. All areas have been covered at length and really interesting. I can't wait to qualify I'm level 5 nutrition and then hopefully start 5 life coaching qualification.
Becky kilminster
Research and seek out an alternative.
I've no doubt the awful, protracted process behind the scenes will suit some people to fit their lifestyle however, if you actually want to progress and start earning or see a return on your significant investment I would look to train with another organisation.
The website still states you can be earning in 2-3 months which is an incredibly unlikely occurrence.
In person the trainers are outstanding, Jeanette, Katie, Ross, Rob and Simon deserve public acknowledgement however the rest of the training/learning experience is without any exaggeration wholly appalling and lets down the trainers.
We can start from the top, despite an enormous list of training locations you will be lucky to get a date for a workshop nearby unless you wait months. Some people on my workshops had travelled 3+ hours to attend.
At every point I've had to chase up marking of work. My level 2 portfolio hadn't been marked when I had my PT workshop due. The formatting of the workbook caused an issue where I had to re-do work and submit. An issue I raised and was still a problem when submitting workbook later on.
My PT portfolio wasn't an issue as it was marked in person but, I still had to chase up the issuing of my certificate - months after passing my assessment and the portfolio being signed off.
The Sports massage course has been possibly the worst element of the whole learning experience with Future Fit.
50% of my workshop failed the A&P exam in person, the resit was 3+ hours of work on top of the workbook and online learning. The marking of the exam took 13 weeks and only happened following a complaint. I'd had to chase up the results numerous times to know if I'd passed and avoid more work in addition to my workbook.
My workbook was returned for me to re-work some answers and again the formatting issue meant repeating some of the answers due to some sort of integration issue behind the scenes.
Following a complaint I had a fair and honest explanation that they were struggling with markers. I accepted that, at that point.
When I resubmitted my workbook I got 3 different timeframes for marking of it, from 3-4 weeks, 6-10 weeks or 8-12 weeks. The automated acknowledgement said 2 weeks! I'm still within the expected 10 weeks, it then takes a further 6 weeks to get the certificate.
I passed my assessment over 7 months ago with completed work following within 3 weeks of that.
I had booked to do another course but given up on that and been refunded.
Complaining makes no difference, nothing changes. You just get platitudes.
The customer service is terrible. At no point does anything get addressed other than a couple of CPD courses tossed in.
When you're presented with a customer that is so unhappy with the service, it doesn't matter whet the problem is - you will be measured by what it is to rectify the situation. Currently that is to just keep peddling the same excuses.
I've given up complaining directly, Future Fit, you have had adequate time to get your act together and deliver on the course and qualification that I've completed.
I've never felt compelled to complain publicly in such a way about a company.
Please don't waste your time with some soft soap reply, just get on with marking my work and let me have my qualification completed.
A great overall learning experience in the PT workshop and assessment, with the help of Mr Ben F. Very thorough explanation of what was required, very friendly and helpful throughout!
Excellent gym instructor workshop held late January in Belfast
Excellent communications, great meet and great by Graham B, took time to integrate the participants and super clear comms over both days
Thorough knowledgeable content, delivered expertly
Coaching in the test sense of the word, I feel well informed and excitedly anticipating my ongoing professional development with Future First.
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