★Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Future Fit Training is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
I've recently complicated my level 4 Mat a pilates !!! a fantastic course !!
i had some help off the tutors especially Amanda Roberts who went out of her way to make sure I was on the right lines to pass !!! thankyou so much
Training Support
Stuart was knowledgeable, supportive and positive when giving feedback. The advice was very clear and practical and I felt much more confident about what I needed to do to prepare for an assessment. Thank you.
Pilates assessment 06/07/2025
Amanda was really supportive during my assessment yesterday, the day ran smoothly, she put me at ease and all her feedback was really helpful and informative, thankyou Amanda.
Future fit has given me the opportunity to study and train alongside caring for my new baby. It has been amazing to have the chance to do something that I am passionate about during a challenging life stage, holding onto a part of who I was pre-baby. The workshop trainers have all been fantastic at accommodating my needs and fit my training in at times that works for me (baby naps and evenings/weekends). Everyone I have come across so far has been incredibly friendly and supportive. I started to course when my little one was just 2 months old and have already completed my level two gym instructor training.
Charlotte Wright
Good course, questionable practical session arrangements
I am enrolled on a Level 4 Elite Personal Trainer course. My experiences so far have been pretty good, though I have concerns about the terms and conditions of the practical workshops. The issues are mostly with costs and arrangements.
Future Fit states that it has the right to charge students £50 if they need to defer a practical workshop/assessment date within 8 weeks. I find this entirely unfair given that reasons for cancellation can be out of the student's control. Public transport, emergencies, ill health etc, are entirely plausible reasons. Furthermore, a student such as myself is already paying Future Fit upwards of £5,500 for a virtually online service - can they really justify charging £50 for a one-off cancellation? Why not provide the student with a grace cancellation and charge for any more thereafter?
What makes this all the more laughable is that Future Fit themselves offer no reimbursement when 'they' cancel a practical session. In my case, I had booked train tickets for my session, only to be told two hours before that it was cancelled. Terms and conditions state they do not reimburse and encourage students to only use service with refund policies. A bit difficult when you're already on the train, and cancellations for travel/hotel arrangements can be at least 10% added value.
In addition, the pop-up locations are not used for all types of workshop. Unless I'm willing to defer for two months and travel a little closer, I have to travel half way across the country for a one-day workshop. Booked in, this has cost me £300 for the train and hotel.
Future Fit needs to rethink their terms and conditions and how they plan practical sessions with potential customers. I'm now two months behind on my course and more than £300 out of pocket with more arrangements to make across the country.
Really easy to sign up to, the staff are friendly, professional and have always been fast to respond when I’ve needed help. The portal is really easy to find your way around too! So far, great!
I've found the team really helpful. Any question I've asked they've got back to me quickly.
I've found the course materials full of information and cover everything I need to know. I've even made a note of courses I want to enroll on once I've finished my current one.
Future fit is an incredible company to learn with . They have helped me constantly with any troubles I’ve had during my learning , providing amazing support and motivation. They are always happy to help and on too of it all provide the best learning .
I love the courses because you can do them in your own time, whenever you like. It helps me with my ADHD, there's no pressure and a lot of help via the email support or workshops. I have completed a Level 4 and I am about to begin my level 5.
I have done all my personal training education with future fit. I wouldn’t go anywhere else the way they use theory and practical learning is amazing learnt so much
From my initial contact with Future Fit and to this present day, every advisor I have spoken to have been so helpful. I have no issues calling, the wait time is great and every concern I’ve had has been answered. Couldn’t recommend enough
Future fit seem to have nailed it when it comes to e learning.
I really enjoyed the FI level 2 course, workshop and assessment.
If youre doing the course, remember to be very specific regarding smart goals and planes of movement in the portfolio.
Overall the course is great and the staff do a stirling job. Keep up the good work!
I find the material easy to understand and interesting. I have had a couple of hiccups with the tech but that is mainly down to me!
I have struggled slightly with the booking of the face to face courses and I am yet to do that.
However the content is good. Looking forward to doing the rest of it
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.