I love the fact that you can buy these…
I love the fact that you can buy these shoes and then get them Tailored to your need. Such a if a shoe is 5.5 Inxh heel you can pay the extra money to get it a 3.5 inch heel. How awesome is that? Awesome!!!
4.8
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
FSJ Shoes is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Fun Shoes…
I ordered a pair of shoes in my regular size and they were a little tight. Once I informed them of the issue they immediately sent a request to the manufacturer and ordered them a half size larger. They didn’t hassle me at all. When my shoes arrived… they fit perfectly! I feel so appreciated. Thank you nice pair ❤️
Feet difficult to fit
My feet are difficult to fit. FSJ worked with me until we reached a solution. I have rarely experienced such excellent customer service! The shoes are of excellent quality, comfortable and unique. I’m VERY pleased.
Customer service is really helpful
Customer service is really helpful. I ordered wrong size and they immediately sent me the correct size. I love my shoes!
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.fsjshoes.com
All reviews
100 total • Write a review
Showing 71 - 80 of 96 reviews
SP
Even though I bought shoes that were…
Even though I bought shoes that were too tall to walk on, I did not look at the shoe description to see the heel height. They sent me a second pair of shoes lower to the ground, which I could wear at no extra cost. That's ingenious—good customer service for a company that does not give refunds.
Date of experience: December 21, 2024
KE
Great service, and merchandise
I contacted FSJ support for an exchange. The boots we received were very nice, and very well made. Customer support reached out, and understood our situation, and helped us. This was my first experience with FSJ. I will be a repeat customer, and will let my friends know how good the service, and their merchandise. Highly recommended!!
Date of experience: December 20, 2024
C
Love the Vintage look and the Beautiful…
Love the Vintage look and the Beautiful selection!!!!
Date of experience: December 17, 2024
PB
Lovely experience with customer…
Lovely experience with customer service. Very helpful and promptly responded to my inquiries. Shoes are gorgeous. Brand spanking new but new in a way like they were just made before they shipped. Prestin. Thank you FSJ. I will be shopping more and telling family and friends.
Date of experience: December 15, 2024
Bh
Excellent costumer service
I bought the Multicolor Round Toe Flats Patent Loafer Shoes Vintage Flat Pumps on 6/12 but they run 1/2 size big so I contact them to WhatsApp and they answer right away they ask me to send a video to confirm are to big and I send that and a picture of the soles of the shoes to show them are unused and tell them I need them to exchange for 6 and send the order Id ID:FSJ00026714 and since I did everything they ask on the instructions on the return on their website which is not complicated tho they send me the correct side right away the FSJ is a genuine company invested in 100% customer satisfaction, good quality shoes and excellent communication service
Date of experience: December 7, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.