Review summary

FSJ Shoes is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

I love the fact that you can buy these…

I love the fact that you can buy these shoes and then get them Tailored to your need. Such a if a shoe is 5.5 Inxh heel you can pay the extra money to get it a 3.5 inch heel. How awesome is that? Awesome!!!

Fun Shoes…

I ordered a pair of shoes in my regular size and they were a little tight. Once I informed them of the issue they immediately sent a request to the manufacturer and ordered them a half size larger. They didn’t hassle me at all. When my shoes arrived… they fit perfectly! I feel so appreciated. Thank you nice pair ❤️

Feet difficult to fit

My feet are difficult to fit. FSJ worked with me until we reached a solution. I have rarely experienced such excellent customer service! The shoes are of excellent quality, comfortable and unique. I’m VERY pleased.

Customer service is really helpful

Customer service is really helpful. I ordered wrong size and they immediately sent me the correct size. I love my shoes!

Company details

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All reviews

100 total • Write a review

Showing 81 - 90 of 96 reviews
GO
5 out of 5 stars

I am SUPER Happy with the lovely caring…

I am SUPER Happy with the lovely caring , company they have been nothing but helpful from getting the right size . I got wrong size and they were quick to provide an exchange ! I love love , the quality of these Lovely heels 👠 I'm obsessed can't get enough of these styles have any kind of style you are looking for! Only company I will be shopping for ! The greatest customer service quick to reply as well ! Easiest company I've dealt w . Serious about there company love it !

Date of experience: December 5, 2024

CE
5 out of 5 stars

Made with love

Love my new jeweled sandals! They came out as expected. The team is very mindful and did their best to consider my requests. Shipping was great too, I received them in a reasonable amount of time. A++ :)

Date of experience: December 4, 2024

DP
5 out of 5 stars

Excellent Customer Service

I had problem with my first order and the communication was excellent. Very easy to work with and the shoes are lovely. I have my boots and they look very good.

Date of experience: December 3, 2024

K
5 out of 5 stars

Great styles for women’s extended size…

Great styles for women’s extended size shoes. You have wonderful choices. I am looking forward to buying more in the future. Also, I love taking advantage of sales! Thanks!

Date of experience: December 2, 2024

OP
5 out of 5 stars

Found the shoes I wanted

Found the shoes I wanted, quick and easy. And I got a coupon. I’ll be ordering again

Date of experience: November 29, 2024

CH
5 out of 5 stars

Satisfied Customer

I purchased a Red Boot a few weeks ago & received the beautiful well made Boots. I love them and they did not fit it was too small. However i have contacted the Company stating that the Boots were too tight (small) They were very professional in handling my Case and Replacing the Boots with the Correct Size. Which i am very pleased IT IS A GOOD COMPANY TO DO BUSINESS WITH and i will continue to do Business with them..Name Cherry J

Date of experience: November 24, 2024

JB
5 out of 5 stars

Bons produits fait sur mesure avec un…

Bons produits fait sur mesure avec un vaste choix de modèle et de couleurs et une très bonne garantit de retour !!

Date of experience: November 21, 2024

KZ
4 out of 5 stars

Stitching above the heel is a bit to…

On the oxford shoe with heel the stitching above the heel is a bit to the side, making it feel like you're wearing your shoes on the wrong feet. The sole of one shoe is slightly bigger. For the price 200+, I was expecting a better quality, very hard to put on.

Date of experience: November 15, 2024

T
5 out of 5 stars

Trying to figure out if my order went…

Update: I have been contacted by company and they have promised to make good on order. I have also received more information via email and text with proof of order, payment, and shipment and additional assistance. Looking forward to receiving items. Trying to figure out if my order went through? It took my card but I received nothing afterwards I paid for shoes I ordered however I did not receive ANY receipt or email information following the order. Would like some information please

Date of experience: November 15, 2024

JL
5 out of 5 stars

Consistent followup with customer

Exceeded customer expectation

Date of experience: November 13, 2024

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