Saved me a lot of money
Thank you so much the bar was all I need so I didn't have to buy new sky dish .💯👏
3.5
Great
60 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Review summary
Free TV has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
I have used FreeTV a couple of times…
I have used FreeTV a couple of times now, always a prompt delivery and followed up with excellent customer service, I cannot find fault with them and would thoroughly recommend.
Free TV is not trusted
Free TV is not trusted. It locks up my Roku and Amazon TV's, and takes forever to fix. I do not recommend it to my worst enemy. Don't download it folks.
"I've had mixed experiences with Free…
"I've had mixed experiences with Free TV. The product quality has been solid, and I’ve found the staff helpful when seeking advice, especially for Saorview setups in tricky areas. However, delivery times can be inconsistent, and customer service isn’t always easy to reach. While the gear works well, there’s room for improvement, both in service and expanding content options. Overall, a decent option but not without its flaws."
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.freetv.ie
All reviews
60 total • Write a review
Showing 11 - 20 of 56 reviews
dk
Ordered a remote for TV and doesn't work. Rang them man was totally unhelpful. Never do business with them again
Not happy with remote I bought doesn't work. Rang them man totally unhelpful. Never do business with them again
Date of experience: April 25, 2024
GM
Gerry M
US
Long time customer feels let down…
I have dealt with FreeTV for many years, made many purchases, and always have excellent service. I have even referred friends to FreeTV. However, I recently purchased a simple satellite box (cost 67 euro) from them (to use on my office TV as I learned to use the Enigma multi-tuner box I had bought). It arrived promptly, and I have to say the Fastway service was excellent, I gave them a very good review. However, on staring it up, I noticed there were two dead pixels on the front display. I notified FreeTv and they suggested a fix which did not work. They asked me to send photos of the display which I did. They asked me if I wished to return the item. I suggested they send me another one and I would return the defective one with the same courier. I then got an email asking me to return (at my expense) the item and they would decide whether or not it would be replaced. Since I live remotely it would have cost me about 35 Euro to do so. I am so disappointed. I expected better service on a faulty item.
Date of experience: November 1, 2023
KK
Excellent service prompt delivery
I enquired about a remote control for mini combo that I was informed was no longer available. Free Tv we most helpful in supplying and promptly delivering the unit and reasonably priced. I ordered Mon received Tues.
Date of experience: August 1, 2023
BC
I wanted a camera for outside my house…
I wanted a camera for outside my house and the staff were more than helpful to explain and set me right. I have got electrical goods before and never had any issues with the goods or staff. Billy Condon
Date of experience: June 30, 2023
VF
This company were extremely helpful…
This company were extremely helpful with technical support and when an item was damaged in transit to me they immediately replaced the damaged item without any problem. I would highly recommend this company all round. V.F. Dublin.
Date of experience: June 16, 2023
JJ
John J
US
Products & cables ordered last month NO SHOW-NO INFO
This review is directed to FREETV.ie…. Products And cables ordered last month. No delivery. They used FASTWAY…. I swore I’d never use FASTWAY (see earlier review) . Please read on…. Nobody to talk to in support,! Email only !!! Eventually after 8 days, given a delivery date …… but without the cables…… We do not know and cannot find out when the cables will be delivered…… What I find distressing is that I am paying the bills to keep these guys in business….. I work weekends to do this….. these people don’t work at all on weekends!,,,, but their site takes an order for what they cannot deliver ? Something smells foul……
Date of experience: May 8, 2023
PM
Excellent product information
Use these a lot, always good service. Excellent website with product videos and honestly tells you pros and cons for each item, which no other website does.
Date of experience: February 28, 2023
SD
Great service
Great service. I have used them twice for new remote controls. One for my TV and one for my Saorview box. They both worked straight away no issues with them.
Date of experience: February 22, 2023
P
Patrick
US
I had purchased a reel of ethernet…
I had purchased a reel of ethernet cable and when it arrived (very quickly) I discovered I purchased the the wrong kind for what I needed (completely my fault). I contacted the company, dropped the goods back and they arranged the refund quickly without any hassle. Great service and trustworthy.
Date of experience: January 17, 2023
PM
I ordered an Item on Sunday Night
I ordered an Item on Sunday Night. And recevied it to day. What a great service.
Date of experience: May 18, 2022
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