Review summary

Free TV has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Saved me a lot of money

Thank you so much the bar was all I need so I didn't have to buy new sky dish .💯👏

M
I have used FreeTV a couple of times…

I have used FreeTV a couple of times now, always a prompt delivery and followed up with excellent customer service, I cannot find fault with them and would thoroughly recommend.

DW
Free TV is not trusted

Free TV is not trusted. It locks up my Roku and Amazon TV's, and takes forever to fix. I do not recommend it to my worst enemy. Don't download it folks.

L
"I've had mixed experiences with Free…

"I've had mixed experiences with Free TV. The product quality has been solid, and I’ve found the staff helpful when seeking advice, especially for Saorview setups in tricky areas. However, delivery times can be inconsistent, and customer service isn’t always easy to reach. While the gear works well, there’s room for improvement, both in service and expanding content options. Overall, a decent option but not without its flaws."

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All reviews

60 total • Write a review

Showing 1 - 10 of 56 reviews
PM
2 out of 5 stars

Beware of VAT

Beware, the prices quoted are not including VAT. This is disingenuous advertising. The product does however work

Date of experience: February 2, 2025

C

Con

US

1 out of 5 stars

Combi box did not work, no refund after returning combi box

Bought a Combi box, delivered quickly, combi box did not work as described, terrestrial channels fails to work through the combi box but worked when connected aerial directly to TV. 90% of other channels (BBC ITV etc.) were not available via combo box, performed a new scan, no improvement, really poor quality product. Hired a satellite guy to check aerial and satellite dish to see if it was them causing the issue, both were good, no problems, cost €50. Returned the combi box to them. Was promised full refund, no refund provided, They actually told me they would perform the full refund on the 9th of January 2025, nothing refunded. I cannot recommend them at all. no communication from them now, will not take my call or respond to emails. I’d describe them as unprofessional dubious devious deception shower of shysters.

Date of experience: January 16, 2025

M
1 out of 5 stars

Purchased Tester, Went faulty no Support

Purchased a Tester from Free TV and went faulty. Contacted them and got a short cant help email. I would be wary of any help after you purchase. A company is only as good as the Support it provides.

Date of experience: December 17, 2024

s
1 out of 5 stars

do not become a trade customer

do not become a trade customer, they will fob you off or rip you off.

Date of experience: October 22, 2024

MJ
4 out of 5 stars

Good advice

Spoke with a staff member who gave very helpful advice on Saorview in poor reception areas. Got the right gear in a couple of days and worked first time. Can't beat that.

Date of experience: October 8, 2024

JC
3 out of 5 stars

Decent gear, but lacking support

I have been a customer for a few years, purchasing satelite dish, box and other accessories from freetvz.com site. The product quality has been solid, and I have never had issues with the items themselves. However, there have been a few instances where delivery times took longer than expected, which is a bit frustrating when you're eager to set things up. Overall, its a decent place for quality products, but it might be worth exploring other options for additional content

Date of experience: October 4, 2024

RT
5 out of 5 stars

Reasonable prices

Reasonable prices, speedy delivery.

Date of experience: September 24, 2024

IB
1 out of 5 stars

Don't even deserve 1 star but no…

Don't even deserve 1 star but no option. Placed an order 8 days ago and still waiting to be deliver. never answer the phone. very bad and rude customer service.

Date of experience: August 2, 2024

MW
5 out of 5 stars

Excellent service

Emailed looking for advice, received a reply quickly, ordered the recommended products, had them the next day, couldn't fault the service, would highly recommend

Date of experience: June 11, 2024

C
4 out of 5 stars

More channel addition

You guys are doing well. But you can do better by adding dedicated channels for the programs below: 1. Cartoons for children 2. Foreign movies channels like mnet and mbc 3. Telenovals series channel like Telemondo 4. Nollyseries channel for series like Tensil 5. Indian movies channel like zeeworld 6. Igbo, Hausa, Yoruba channels 7. Animal wildlife channel like NetGeo wild With these channels you’d be making Nigerians proud and your decoder will be number 1 selling decoder. Wishing you guys the very best

Date of experience: May 10, 2024

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