Very well thought through app
Very well thought through app, expanding their training options as well, new journeys and new equipment can be added giving even more flexibility to how you can train. Love it!
3.6
Great
1,000 reviews
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Review summary
Freeletics has mixed reviews from customers. Customers particularly appreciate service and great value, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Atenção à renovação da subscrição automática
Tal como muitos consumidores alertaram nesta página, também eu fui vitima da Freeletics e do seu esquema claramente abusivo relativamente à renovação da subscrição automática. A Freeletics insiste com os seus Termos & Condições, de que está lá tudo bem explícito e que informaram sobre tudo, mas o que é facto é que nunca recebi uma notificação quanto à aproximação do prazo para a renovação da subscrição. E ainda por cima, nem sequer enviaram uma fatura ou recibo relativo à transação! Será que o procedimento deles respeita mesmo as leis de comércio eletrónico? Eu acho que as normativas europeias protegem o consumidor relativamente a isso. Fiz queixa ao Centro Europeu do Consumidor e anulei o cartão que foi usado na transação.
Seit 10 Jahren dabei und bisher immer…
Seit 10 Jahren dabei und bisher immer gute Erfahrungen gemacht
da fällt einem nichts mehr zu ein
Ich habe vor über einem Monat eine Bestellung mit insgesamt 10 Artikeln bei Freeletics aufgegeben. Vor wenigen Tagen wurde mir ohne vorherige Erklärung mitgeteilt, dass ich eine Rückerstattung erhalte – allerdings wurde dabei nicht klar kommuniziert, welche Artikel nun tatsächlich noch geliefert werden. Das Ergebnis: Von den 10 Artikeln wird mir letztlich nur ein einziges T-Shirt zugeschickt – für das ich dennoch die vollen Versandkosten in Höhe von 9 Euro tragen muss. Für mich als Kunde ist das inakzeptabel. Ich bin sehr enttäuscht über die mangelhafte Kommunikation, den Umgang mit meiner Bestellung und den insgesamt sehr untransparenten Ablauf. So sollte moderner Kundenservice nicht aussehen.
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Website
www.freeletics.com
All reviews
1,000 total • Write a review
Showing 931 - 940 of 996 reviews
СВ
Freeletics is a fresh air in workout…
Freeletics is a fresh air in workout apps. It's sharp, smart and stylish!
Date of experience: November 30, 2021
IU
Aucune transparence, abus de pouvoir
Je confirme l'avis de l'avis de "victorien gagnepain", pour ma propre expérience, on m'a prélevé pratiquement le double de ce que j'ai payé la première année, renouvellement automatique sans préavis. Le comble c'est qu'on te dit qu'on t'offre un bon sans expiration à vendre, nous ne sommes pas des revendeurs ! Je veux avertir la communauté qui vient de s'inscrire d'annuler rapidement tout renouvellement, sinon vous resterez à la merci de Freeletics.
Date of experience: November 30, 2021
UO
Exercises in Winter time
Freeletics is my way of exercising in the Winter when I can't go outside. I feel awesome after each workout.
Date of experience: November 29, 2021
MG
Renacer!!!!
Siendo que siempre fui deportista,me sumi en una depresión severa no tenía ganas de nada y subí más de 30 kilos en dos años,siento que es este tiempo con la app he tenido ganas de volver a empezar y cuidarme para estar bien física y sicológicamente para mis hijos cuesta mucho ya que a veces no tengo ganas pero lo tengo que lograr!!!! Espero rendir y seguir ejercitandome y volver hacer como antes
Date of experience: November 29, 2021
S
Sarah
US
Great app, always improving
App I always come back to. I have used freeletics on and off for 5 or 6 years and have never had a problem with cancelling or renewing. I enjoy the coach experience most and appreciate how Freeletics works to update functionality and programs.
Date of experience: November 25, 2021
VG
Pompe à dollars 💸 FUYEZ !
Abonnement renouvelable automatiquement, aucun rappel, le désabonnement n’est pas intuitif est ce un hasard? J’ai l’impression de ne pas être le seul dans ce cas alors fuyez ou soyez vigilants ! La seule proposition que l’on m’a proposée c’est de garder l’argent et d’offrir mon abonnement à un ami… merci mais si l’application fonctionne si bien je n’aurai pas besoin de faire le travail à votre place! Sinon côté application les exercices proposés sont sensiblement identiques d’où ma déception …
Date of experience: November 25, 2021
ra
Attention a votre argent
comme beaucoup de personne, j'ai eu a faire un renouvellement d'abonnement sans préavis. le service client c'est un mur. Donc un conseil lors de votre abonnement resilier tout de suite. j'ai perdu 2 ans d'abonnement blessure + renouvellement non désiré. Et surtout aucun message pour prévenir, c'est inadmissible. très déçu.
Date of experience: November 25, 2021
MP
Hace poquito que comencé con la app
Hace poquito que comencé con la app Muy buena, muchos ejercicios que no conocía. La recomiendo!!
Date of experience: November 24, 2021
KD
My request was solved so quickly
My request was solved so quickly! Thank you so much! I appreciate your work with the clients!
Date of experience: November 24, 2021
CH
Muito satisfeita
A quase um ano estou treinando em casa com Freeletics. Estou muito satisfeita, pois me ajudou no emagrecimento, e também na saúde da minha coluna.
Date of experience: November 24, 2021
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