Very well thought through app
Very well thought through app, expanding their training options as well, new journeys and new equipment can be added giving even more flexibility to how you can train. Love it!
3.6
Great
1,000 reviews
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Review summary
Freeletics has mixed reviews from customers. Customers particularly appreciate service and great value, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Atenção à renovação da subscrição automática
Tal como muitos consumidores alertaram nesta página, também eu fui vitima da Freeletics e do seu esquema claramente abusivo relativamente à renovação da subscrição automática. A Freeletics insiste com os seus Termos & Condições, de que está lá tudo bem explícito e que informaram sobre tudo, mas o que é facto é que nunca recebi uma notificação quanto à aproximação do prazo para a renovação da subscrição. E ainda por cima, nem sequer enviaram uma fatura ou recibo relativo à transação! Será que o procedimento deles respeita mesmo as leis de comércio eletrónico? Eu acho que as normativas europeias protegem o consumidor relativamente a isso. Fiz queixa ao Centro Europeu do Consumidor e anulei o cartão que foi usado na transação.
Seit 10 Jahren dabei und bisher immer…
Seit 10 Jahren dabei und bisher immer gute Erfahrungen gemacht
da fällt einem nichts mehr zu ein
Ich habe vor über einem Monat eine Bestellung mit insgesamt 10 Artikeln bei Freeletics aufgegeben. Vor wenigen Tagen wurde mir ohne vorherige Erklärung mitgeteilt, dass ich eine Rückerstattung erhalte – allerdings wurde dabei nicht klar kommuniziert, welche Artikel nun tatsächlich noch geliefert werden. Das Ergebnis: Von den 10 Artikeln wird mir letztlich nur ein einziges T-Shirt zugeschickt – für das ich dennoch die vollen Versandkosten in Höhe von 9 Euro tragen muss. Für mich als Kunde ist das inakzeptabel. Ich bin sehr enttäuscht über die mangelhafte Kommunikation, den Umgang mit meiner Bestellung und den insgesamt sehr untransparenten Ablauf. So sollte moderner Kundenservice nicht aussehen.
Company details
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Website
www.freeletics.com
All reviews
1,000 total • Write a review
Showing 821 - 830 of 996 reviews
AP
“Remember, there was a reason you started with Freeletics”
I used freeletics for a while then cancelled subscription through my phone after I had quite a severe health illness. Apparently you must also cancel through their website which I was unaware of. They do not send any reminder of subscription renewal. Insteasd they just took. When I disputed and explained my disability they replied to say they won’t offer a refund and also added “Remember, there was a reason you started with Freeletics” I found this extremely upsetting and hurtful. I would not recommend freeletics at all. The training program and app is generic and mediocre at best.
Date of experience: February 1, 2022
OG
This company is a scam
This company is a scam! She renews subscriptions without sending a reminder email, this is illegal under the law! customer service refuses to refund on the first day of renewal, legally, during a renewal, the merchant must notify of the renewal by email, the company is not serious and I do not recommend it! ------- They answer me that they offer a code for a year of subscription but the code applies to the year that I have already paid, it is a communication technique that makes us look like fools, again , this company is a scam - do not subscribe they are not honest!
Date of experience: January 31, 2022
TS
Schon seit Jahren Freethlet
Schon seit Jahren Freethlet Man braucht nicht viel, nur eine Matte und die App (wer möchte kann Equipment nutzen, aber kein Muss)
Date of experience: January 30, 2022
MO
Buenísima App
Buenísima App. Toda la motivación que me faltaba para entrenar regularmente la hallé aquí. 5/5
Date of experience: January 30, 2022
A
Anne
US
Ich bin insgesamt sehr zufrieden mit…
Ich bin insgesamt sehr zufrieden mit der Gestaltung der Freeletics App und empfehle sie auch Freunden. Seitdem ich freeletics mache fühle ich mich fitter und stärker! Ich würde mir noch neben der Übungen mit der Faszienrolle Übungen für den Faszienball wünschen.
Date of experience: January 30, 2022
JW
Sehr effektives Training
Sehr effektives Training, dass mir hilft meine Ziele zu erreichen. Ich kann es nur weiter empfehlen!
Date of experience: January 29, 2022
Y
Yù
US
Se ci sono riuscito io...
06/2020 App valida! Non manca nulla direi, sta a voi nella vostra testa a spronarvi dal divano, da metà febbraio ad oggi ho perso 7kg e migliorato il mio stile di vita, in parte ANCHE grazie a questa app. 01/2022 Si ricomincia! Questa volta con il Coach&Nutrition! Per ora -1kg in 3 settimane. Mi sento più dinamico, forte e sento che le mia mente e le mie riserve di energia si stanno evolvendo. Anche l'app si è evoluta, la versione del 2020 mi piaceva di più, soprattutto com'erano spiegati gli esercizi, alcuni hanno anche aggiornato la tecnica. Il Coach è sicuramente un valido aiuto e vale i ca$h, Nutrition non so ancora, mi fa' mangiare più di quanto mangiassi prima, ci sono varie ricette e bisogna essere mentalmente aperti per poterne trarre il massimo vantaggio. Sicuramente ci sono cose da migliorare in Nutrition, come; "4 fette di pane integrale" non è una unità di misura valida, deve essere specificato in grammi. La sezione "snack">"mangiare fuori" dovrebbe indicare delle porzioni approssimative in grammi o numero (2mele?1arancia?3carote?), e indicare gli ingredienti più validi del periodo dell'anno utilizzando la lista "clean fifteen". Nutrition mi sta facendo scoprire ingredienti e combinazioni nuove in cucina, naturalmente i costi aumentano leggermente, in quanto è raccomandato utilizzare prodotti bio, ma d'altronde quanto costerebbe un nutrizionista al mese? Circa 50€... N.B. sono una persona sana, senza allergie e patologie alimentari, mangio quello che voglio e quello che mi serve, quando mi serve e con consapevolezza.
Date of experience: January 28, 2022
MS
Nice app
Nice app, but if you want to change your training for that day, different muscles, they do not really change.....
Date of experience: January 28, 2022
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