Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
We have already had our front bay windows re-done; this decided us to go further with others. We were very happy with your representative who visited, and we were happy enough to agree to go ahead with the further work.
Had a great conversation with the original visit. All options were explored and an acceptable solution was chosen. Shortly afterwards received a call to book the technical survey and then the install. The survey was quick, professional and detailed. The install was amazing. 2 fitters arrived at the time they were supposed to, conducted a quick inspection then cracked on with the install. Install complete and the fitters cleaned up after themselves, demonstrated window operation and ensured I was fully happy. I was so impressed I actually ordered a further install and received the same level of service. I’d highly recommend.
Fantastic service from sales to survey and installation. Couldn't be happier with the results - exactly what we hoped for for our home. Two new doors and three windows perfectly fitted. Elevating the look and feel of our home as part of updating and replacing very old ones.
Quick, clean and professional installation. Damian and Chris worked very well as a team.
No description available yet.
1,000 total • Write a review
Our doors weren't working properly and First Home Improvements sent out Jade Downs who was incredibly professional and got to work quickly. Our doors are all working now, and I'm a very happy customer! Thank you very much.
Date of experience: March 19, 2025
I am very pleased with my new door. The whole process was easy and the installers Justin and Finley were very good and left everywhere clean and tidy.
Date of experience: March 19, 2025
I had three double glazing windows and a front door replaced. The new front door was installed 19/03/2025 by Kieron Ciechoniak. He gave attention to all the necessary details. Direct advise installation prior and on the day. A surveyor comes and checks before and after the installation. They answer all enquires
Date of experience: March 19, 2025
It is rear to me engineers commit to a excellent job, and cleared up afterwards as well. I have had bad experience with builders in the past.
Date of experience: March 19, 2025
The windows look lovely, and the 2 people that installed all of our windows were very polite & tidy.
Date of experience: March 18, 2025
As always First Home Improvements have done it again .1st class service and a big thank you to Carl Cheeseman & Lee Shrubb for a very professional and clean job.No hesitation in recomending the Company and Carl & Lee for their expertise.5 star service
Date of experience: March 18, 2025
Myself and husband were very pleased with the hole process of getting our new windows, from start to finish we were never put under any pressure, we felt very comfortable when choosing what windows we wanted and how many ect, the workmen were all friendly and tidied as they worked,
Date of experience: March 18, 2025
Very good service, windows were installed in a day a few weeks ago, I'm incredibly pleased with the final product
Date of experience: March 18, 2025
I received an assessment by a window fitter. He was thorough and polite but I will not be using this company for two reasons. 1 The company refused to give me a written quotation, or to email me one. I was expected to remember and keep a note of it, should I wish to proceed at a,later date. What guarantee is there that a note, hand-written by me will be honoured in 6 months time? 2. I discovered after the interview/assessment that our conversation was recorded. I was told this by someone who rang a couple. of days later. I was not informed at the time that I was being recorded. Is it legal to record someone's conversation without their consent?
Date of experience: March 18, 2025
