FI
First Home Improvements
View company profile →
Dubious professional practice
I received an assessment by a window fitter. He was thorough and polite but I will not be using this company for two reasons. 1 The company refused to give me a written quotation, or to email me one. I was expected to remember and keep a note of it, should I wish to proceed at a,later date. What guarantee is there that a note, hand-written by me will be honoured in 6 months time? 2. I discovered after the interview/assessment that our conversation was recorded. I was told this by someone who rang a couple. of days later. I was not informed at the time that I was being recorded. Is it legal to record someone's conversation without their consent?