Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
We have already had our front bay windows re-done; this decided us to go further with others. We were very happy with your representative who visited, and we were happy enough to agree to go ahead with the further work.
Had a great conversation with the original visit. All options were explored and an acceptable solution was chosen. Shortly afterwards received a call to book the technical survey and then the install. The survey was quick, professional and detailed. The install was amazing. 2 fitters arrived at the time they were supposed to, conducted a quick inspection then cracked on with the install. Install complete and the fitters cleaned up after themselves, demonstrated window operation and ensured I was fully happy. I was so impressed I actually ordered a further install and received the same level of service. I’d highly recommend.
Fantastic service from sales to survey and installation. Couldn't be happier with the results - exactly what we hoped for for our home. Two new doors and three windows perfectly fitted. Elevating the look and feel of our home as part of updating and replacing very old ones.
Quick, clean and professional installation. Damian and Chris worked very well as a team.
No description available yet.
1,000 total • Write a review
We had two windows fitted the year prior and thought they did a good job, especially since the front window was so big. Returning customer we got a discount on our next job which was a new front door plus side window. They also fitted five new windowsills around the house on the same day. There was a slight miscommunication between the guys and the office but they got the job done quickly and efficiently. A good workman will come, do their jobs clean as they go and all that should be left is the final product. So a big shout out to Jamie and David who did a fantastic job. We are well chuffed with the results.
Date of experience: June 22, 2025
Quick and efficient. Quality product with competent installer, very helpful service.
Date of experience: June 21, 2025
I have bought a number of products from F1rst Home Improvement because I have confidence in this company. Jaz Powar fitted my new bay window recently; he’s a diligent man who worked extremely hard and professionally to provide excellent customer service and installation.
Date of experience: June 21, 2025
The installation boys were very polite and hard working they did their part in less than a day and only one little grease mark on the bedroom carpet. The scaffolding guys on the other hand were a bit rushed and not so careful and left serious scratching to a very pricey piece of pargetting.
Date of experience: June 20, 2025
US
We recently had our windows installed, and we’re really pleased with the final product, the features of the windows and overall product are top end of the market! The installation team, Carl Cheeseman and Lee Shrubb, did an excellent job. They were professional, efficient, and friendly, making the whole installation process smooth and pleasant it was a pleasure to have them in our home. Our sales agent, Slav, was also a fantastic and personable guy. The only downside was the pushy sales tactics that seemed to be more of a company approach rather than Slav’s personal style. We did have to negotiate a bit to get to a fair price, and it would have been nicer to have that transparency from the start. Overall, though, we’re very happy with the end result and grateful to Slav, Carl, and Lee for their great work
Date of experience: June 20, 2025
Tristian and Alison fitted my windows and they were on time, polite and friendly. They were effficient and tidy and really helpful, they were great representatives of Firsthome Improvements.
Date of experience: June 20, 2025
