First Home Improvements
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Great Installation, sales tactics could be improved
We recently had our windows installed, and we’re really pleased with the final product, the features of the windows and overall product are top end of the market! The installation team, Carl Cheeseman and Lee Shrubb, did an excellent job. They were professional, efficient, and friendly, making the whole installation process smooth and pleasant it was a pleasure to have them in our home. Our sales agent, Slav, was also a fantastic and personable guy. The only downside was the pushy sales tactics that seemed to be more of a company approach rather than Slav’s personal style. We did have to negotiate a bit to get to a fair price, and it would have been nicer to have that transparency from the start. Overall, though, we’re very happy with the end result and grateful to Slav, Carl, and Lee for their great work