first direct reviews & trust report

Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.

first direct is a UK-based bank that offers a range of online and personal banking services to over 1.7 million customers. The company provides current accounts, loans, credit cards, savings accounts, and mortgages, focusing on straightforward banking solutions. With an emphasis on transparency and customer service, first direct aims to simplify the banking experience by offering features like secure digital banking, budgeting tools, and a user-friendly mobile app. Targeting individuals seeking efficient and reliable banking options, first direct allows customers to open accounts quickly and access their finances with ease. The bank promotes a customer-centric approach, providing support through live chat and simple help topics. By eliminating monthly fees and offering incentives for new customers, first direct positions itself as a viable choice for those looking for transparent and accessible financial services.