Final Rentals is an online platform specializing in affordable car rental services for travelers seeking convenient and budget-friendly transportation options. The company allows customers to book rental cars from various locations, including major airports and city centers in destinations such as Malta, Sint Maarten, Jamaica, Saint Lucia, and the Dominican Republic. Targeting vacationers and business travelers alike, Final Rentals aims to provide a seamless booking experience with no hidden costs or cancellation fees. By offering competitive pricing and a range of vehicle options, the company caters to individuals and families looking for reliable transportation during their trips. Through its user-friendly website, customers can easily compare rates and secure their ideal rental car online, enhancing their travel experience.
Final Rentals receives a generally positive reception from customers, with many praising the excellent service and smooth rental experiences. Reviewers highlight the timely pick-up and drop-off at airports, as well as the professionalism and attentiveness of the staff, contributing to a hassle-free experience.
However, there are notable complaints regarding customer service, with some consumers reporting unhelpful staff and issues with rental agreements, such as unexpected fees and deposit handling. A few customers express frustration over unclear contract terms and upselling tactics. Despite these criticisms, many still appreciate the quick responses and flexibility shown by the company when addressing concerns. Overall, Final Rentals is seen as a reliable choice for car rentals, though potential customers should be aware of some inconsistencies in service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 208 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 4 |
| Sep 24 | 3.4 | 5 |
| Oct 24 | 4.5 | 2 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | 4.5 | 10 |
| Jan 25 | 3.6 | 11 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 3.7 | 6 |
| Apr 25 | — | 0 |
| May 25 | 4.6 | 5 |
| Jun 25 | 4.0 | 4 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 208 most recent reviews.
“Excellent customer service in being flexible with our cancellation the day before we were to pick up the car”
“There were many issues”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.7 out of 5 (good) | 3.8 out of 5 (good) | +5% | 208 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Final Rentals is #4 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 3.7).
208 reviews of Final Rentals. Filter by what matters to you.
En octubre pasado estuve de vacaciones en Santo Domingo. Alquile un auto a través de la empresa y la experiencia fue muy buena. Destaco la atención y dedicación que tuvieron para darnos un buen servicio. Altamente recomendable
I recently had to rent a car last minute in the UK, and honestly I’m so glad I found and chose Finalrentals. The whole experience was actually surprisingly smooth and stress-free. The team was super helpful and went out of their way to accommodate my last minute request. The vehicle I received was in excellent condition and perfect for my needs. I appreciated transparency through the process and what I saw online was exactly what I got. The pickup and drop-off were quick and easy, which is a huge plus when you’re in a hurry. While my overall experience was fantastic, I believe there is always room for improvement. It would be great if they could offer a loyalty program for frequent renters (if they don't already have this, I haven't actually checked). I reckon this addition could enhance customer retention and reward those of us who come back time and again but honestly, I had a fantastic experience overall and will definitely be using Finalrentals again in the future. Highly recommend them for anyone needing a reliable car rental service.
Rented a car while on vacation to meet my family in the UK, the staff was wonderful in helping me find a car that suited my needs for the long drive I had to make.
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Finalrentals fue una experiencia muy positiva y rápida. Su plataforma es intuitiva y eficiente, lo que me permitió gestionar el alquiler de vehículos de manera ágil y sin complicaciones. El proceso de reserva fue sencillo, y la entrega y recogida del coche fueron puntuales. Además, la atención al cliente fue excelente, resolviendo cualquier duda de manera eficiente. En resumen, todo el proceso fue fluido y sin contratiempos.
Hice mi reserva en San Juan, Puerto Rico y todo anduvo de maravillas. Lo volvería a elegir sin lugar a dudas
Definitely worth renting! I'd like to thank the guys for helping me out on last minute and for recommending a vehicle best suited for our needs. Would I rent with them on my next trip? Absolutely! Are they easy to reach in the event of last minute car rent needs? Definitely!
Fueron rápidos al contestar mi pregunta por correo, volveré a reservar con ellos.
We were a group of friends taking a holiday in Romania. In total we rented 5 cars from the office in Otopeni. We had to pay a very high deposit. Normally they block the amount on your creditcard, but we had to pay the deposit and of course the renting. We gave back the cars without any more damages and they told us we would receive our deposit back after one month. But after that month....nothing. Email was blocked and they did not respond to phone calls and messages on Whatsapp. With the help of the head office from Final Rentals we finally get our deposit back. For that a big thank you !! They have heart for their customers.
Rented a car in September from FinalRental office at Tirana International airport. It was another great experience with this company - Excellent customer service, clean car and easy returning process. I will recommend Final Rentals location in Tirana Airport to everyone visiting Albania and in need for a rental.
We had a car for 8 days picked up at Dalaman Airport in Turkey in July/August 2024. The booking process via the Final Rentals site was so easy and the cost was extremely competitive. I had a question about whether the pick-up was 'on' or 'off' airport and this was answered within minutes. The answer was 'off' airport but there was absolutely no hassle with this and it was the smoothest car pick-up we've ever had - the local company picked us up exactly on time and right outside the Arrivals terminal. It was a 5 minute drive to their office to complete the formalities, which took about 3 minutes and then we were on our way. No stress, no queues, no hanging about in a hot car park (which is what happened last year with a different company). The car was virtually new and worked like a dream the whole holiday. Return 8 days later was also faultless, seamless and friendly. All in all a genuine 5 star experience from Final Rentals and thier local partner in Dalaman, we will DEFINITELY be using Final Rentals again for future trips. 👏👏
Free upgrade was provided as we booked hyundai i 10 which was not available at the time of pickup but they gave us a bigger car without any extra charge, will surely use Finalrentals again.
Tuve una mala experiencia con el partner de Finalrentals en Rumania. Me cargaron un seguro que no había solicitado y, a pesar de indicar que me lo reintegrarían en el momento de devolver el coche correctamente, nunca lo hicieron ni respondieron a mis comunicaciones. Desde Finalrentals se hicieron cargo de la devolución pese a tratarse de un problema del proveedor local. Han tardado un poco pero afortunadamente todo se ha resuelto satisfactoriamente.
Amazing company!! Rented a car for 15 days. it was very clean and new car, great staff. Definitely recommended.
Final Rentals in Tirana- The communication was easy before the booking. The check in and the check out happened easily and quite quickly A good experience for us Michel (Belgium)
Final rentals in Zagreb Croatia was great they picked us up from airport and drove us to the car at there office all paperwork sorted and when I returned the car 11 days later they dropped end me home. Altogether the price car and service was great will definitely use again. Marko who dealt with us was very efficient and flexible.
Me and my friends were back by FINARENTALS Albania yo rent a car. There were Albanian National Days. ONCE MORE I HAD THE POSSIBILITY TO EVALUATE THEIR WONDERFUL SERVICE. This is THE REASON I WILL NOT CHANGE THE PLACE WHERE I RENT A CAR.
Wir waren im September 2023 in Albanien und hatten wunderschöne Zeit. Wir hatten ein Auto beim Autovermietung Superior Rental gemietet. Alles war unkompliziert und der staff hilfsbereit und freundlich. Das Auto war ganz ok. Wir werden wieder Superior Rental in Tirana buchen .
Unsere Erfahrung mit diesem Mietwagenunternehmen war durchweg positiv. Die Buchung war unkompliziert, und das Personal war höflich und effizient. Das gemietete Auto war in gutem Zustand und sauber. Die Preise waren fair und transparent, was sehr geschätzt wurde. Ich habe mich gut betreut gefühlt und würde dieses Unternehmen gerne weiterempfehlen. Es war eine solide Wahl für meine Reisebedürfnisse.
Final Rentals is an online platform specializing in affordable car rental services for travelers seeking convenient and budget-friendly transportation options. The company allows customers to book rental cars from various locations, including major airports and city centers in destinations such as Malta, Sint Maarten, Jamaica, Saint Lucia, and the Dominican Republic. Targeting vacationers and business travelers alike, Final Rentals aims to provide a seamless booking experience with no hidden costs or cancellation fees. By offering competitive pricing and a range of vehicle options, the company caters to individuals and families looking for reliable transportation during their trips. Through its user-friendly website, customers can easily compare rates and secure their ideal rental car online, enhancing their travel experience.
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