Fast Track Travel and Tourism reviews & trust report
Fast Track Travel and Tourism is a travel agency based in Abu Dhabi, specializing in a wide range of travel services tailored to meet the needs of both local and international travelers. The company offers visa assistance for various destinations, including UAE visas, airport visa changes, and visa packages for multiple countries. Their comprehensive offerings also include holiday packages, Umrah visas, and specialized visa changes for travelers from diverse nationalities.
Targeting tourists and business travelers alike, Fast Track Tourism provides efficient and reliable solutions for those seeking to navigate the complexities of international travel. With a focus on facilitating smooth travel experiences, the agency caters to a diverse clientele looking to explore destinations such as Dubai, Armenia, and beyond. The company's user-friendly website, www.fasttracktourism.com, serves as a platform for customers to access their range of services and plan their journeys with ease.
Fast Track Travel and Tourism has a positive customer experience.
Fast Track Travel and Tourism receives high praise for its efficient service and accommodating staff, with many customers expressing gratitude for the smooth visa processing and overall travel experience. Reviewers frequently highlight the professionalism and dedication of agents like Ms.
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Yola, Ms. Anne, and Ms. Kimmy, who go above and beyond to assist clients. However, there are notable complaints regarding poor service, particularly concerning refund processes and communication issues. Some customers report difficulties in obtaining deposits and express frustration over rude staff and lack of follow-up after payments. Despite these criticisms, the majority of reviews reflect a positive sentiment, emphasizing the company's fast and reliable service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
127
100%
-1.3
● Low
4.5 / 5 overall
=
127 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.3▼ 1.3
12-month avg
3.8
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.6
5
Sep 24
5.0
1
Oct 24
4.7
3
Nov 24
4.0
3
Dec 24
—
0
Jan 25
1.0
1
Feb 25
5.0
2
Mar 25
—
0
Apr 25
1.0
1
May 25
5.0
1
Jun 25
1.0
1
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 127 most recent reviews.
Top praiseof 113 positive reviews
Fast & efficient60%
68 mentions
Customer service30%
34 mentions
Smooth experience14%
16 mentions
Helpful support11%
12 mentions
“I would like to thank Fast Track Travel and Tourism for the smooth transactions”
On “Fast & efficient” · May 19, 2025
Top complaintsof 14 negative reviews
Customer service57%
8 mentions
Payment issues50%
7 mentions
Refund43%
6 mentions
Returns21%
3 mentions
“Please if you can get Tourist visa to other company much better”
On “Customer service” · Jul 3, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
Highly recommended Fast Track Travel and Tourism. One of the best travel agency in UAE 🇦🇪. They always offered better pricing and the service is great and they are really customer oriented and responsive. Thank you Fast Track 😊
I availed the Manila Dubai package for my sister in this agency and I was happy that the process was smooth and my sister safely arrived here in UAE. It is thanks to the hardworking staffs and their wonderful service that guided my sister on the process of traveling to UAE, as the immigration in Philippines are quite strict when it comes to allowing passengers to out of Philippines, which is understandable. But, with the agency’s help and knowledge, all was good and fine. Kudos! More power to Fast Track! Thank You!!!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Excellent service,fast and smooth transaction.Staffs are really patient to assist their client's all the way.I highly recommend Fast Track Travel and Tourism.
They are legit and fast as like their name “fast tract”. They processed my tourist visa within just a week after i submitted all my documents.
Fast tract, thanks for your help.
I had a very satisfied and convenient experience when I applied for my visit visa renewal. I am very happy for the quick result of my application and with regards to the agent Ma’am Renzi many thanks for your support and kind service. I am willing to recommend your agency to my friends.
Im really very happy to deal with this Bureau Mr Atef was the one who served me . He was so efficient professional and kind at the same time. He assisted me with all the requirements. I really recommend Mr Atef for his great service
Thanks again 🙏🏻
Ghaithsultan
Air port visa change from Fast Track Travel and Tourism
I was on Facebook and saw fast track tourism & saw ad regarding visa extension as my visa was expiring soon. I saw many positive reviews about their A2A or Airport to Airport visa change service.
I booked appointment and visited their office in abu dhabi
Agent was very accommodating and after sale they did call us to know whether we understood things explained well or not. I had an amazing experience
Visa approvsl was very Fast and every thing were on time.
I recommended it to every job seeker & traveler in UAE who wish to extend his or her visa should approach Fast Track Tourism to get the best service.
The service is very very nice.. i m happy to meet with mr.Ahmed... he is very nice man...
i give thanks for full team very telant and smart... thanks again.. Frist Track travels..
Salim Ansary
050 1209772
Best travel agency in Abu Dhabi, this is my third time. I availed airport visa change several times and visa approval was very fast. Price is best as compare to market. Staff is awesome they are providing best customer service. I will recommend this to all Holiday lovers and tourist. Thank you Fast Track Travel and Tourism. Keep it up the good work.
Excellent and Super Fast Service for UAE tourist visa. Thank you fast track travel and tourism for the processing of UAE tourist visa for my parents. Surely will recommend to my friends and relatives
Excellent Service provider for global tourist visas. Cooperative staff especially @ Mr Atif ! Thanks for your advise/ support to get an Schengen visa .
Really it was fast track service, applied for Oman visa for me and my wife. it was done very quick which was the best part. Thanks to Atif for all his assistance and we really look forward for many other countries visa services through Fast Track and travel
Fast Track Travel and Tourism is a travel agency based in Abu Dhabi, specializing in a wide range of travel services tailored to meet the needs of both local and international travelers. The company offers visa assistance for various destinations, including UAE visas, airport visa changes, and visa packages for multiple countries. Their comprehensive offerings also include holiday packages, Umrah visas, and specialized visa changes for travelers from diverse nationalities.
Targeting tourists and business travelers alike, Fast Track Tourism provides efficient and reliable solutions for those seeking to navigate the complexities of international travel. With a focus on facilitating smooth travel experiences, the agency caters to a diverse clientele looking to explore destinations such as Dubai, Armenia, and beyond. The company's user-friendly website, www.fasttracktourism.com, serves as a platform for customers to access their range of services and plan their journeys with ease.