Fast Track Travel and Tourism reviews & trust report
Fast Track Travel and Tourism is a travel agency based in Abu Dhabi, specializing in a wide range of travel services tailored to meet the needs of both local and international travelers. The company offers visa assistance for various destinations, including UAE visas, airport visa changes, and visa packages for multiple countries. Their comprehensive offerings also include holiday packages, Umrah visas, and specialized visa changes for travelers from diverse nationalities.
Targeting tourists and business travelers alike, Fast Track Tourism provides efficient and reliable solutions for those seeking to navigate the complexities of international travel. With a focus on facilitating smooth travel experiences, the agency caters to a diverse clientele looking to explore destinations such as Dubai, Armenia, and beyond. The company's user-friendly website, www.fasttracktourism.com, serves as a platform for customers to access their range of services and plan their journeys with ease.
Fast Track Travel and Tourism has a positive customer experience.
Fast Track Travel and Tourism receives high praise for its efficient service and accommodating staff, with many customers expressing gratitude for the smooth visa processing and overall travel experience. Reviewers frequently highlight the professionalism and dedication of agents like Ms.
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Yola, Ms. Anne, and Ms. Kimmy, who go above and beyond to assist clients. However, there are notable complaints regarding poor service, particularly concerning refund processes and communication issues. Some customers report difficulties in obtaining deposits and express frustration over rude staff and lack of follow-up after payments. Despite these criticisms, the majority of reviews reflect a positive sentiment, emphasizing the company's fast and reliable service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
127
100%
-1.3
● Low
4.5 / 5 overall
=
127 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.3▼ 1.3
12-month avg
3.8
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.6
5
Sep 24
5.0
1
Oct 24
4.7
3
Nov 24
4.0
3
Dec 24
—
0
Jan 25
1.0
1
Feb 25
5.0
2
Mar 25
—
0
Apr 25
1.0
1
May 25
5.0
1
Jun 25
1.0
1
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 127 most recent reviews.
Top praiseof 113 positive reviews
Fast & efficient60%
68 mentions
Customer service30%
34 mentions
Smooth experience14%
16 mentions
Helpful support11%
12 mentions
“I would like to thank Fast Track Travel and Tourism for the smooth transactions”
On “Fast & efficient” · May 19, 2025
Top complaintsof 14 negative reviews
Customer service57%
8 mentions
Payment issues50%
7 mentions
Refund43%
6 mentions
Returns21%
3 mentions
“Please if you can get Tourist visa to other company much better”
On “Customer service” · Jul 3, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
Dear Ms. Pat thank you so much for assisting me in my travel. From my day 1 of my inquiries until to my online check in.
Kudos to you my dear Pat excellent for the good job as staff of Fast Track Travel and Tourism. Until next time "babalik balik ako at mga friends ko sau". ❤️
I’d like to thank this travel and tour specially Ms. Tricia for assisting me in my travel, I highly recommend this travel and tour company for anyone who wants to visit UAE.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
A staff name Halima in Hamdan branch,same building of starbucks was assisting me through wattsapp.She was checking and answered all my queries with patient,kindness and respect.Overall,she gave me an excellent customer service.Highly recommended to everyone.
We had an excellent experience with Fast Track Travel and Tourism twice. First when we went to Georgia and now for processing our Visa for Korea. We would like to thank the staffs and especially Miss Angelica for being accommodating and addressing immediately for our concerns.
Thank you so much Fast Track Travel and Tourism ,especially to Ms. Ivy for always answering And assisting me on my questions. Appreciate your fast and smooth transaction. Highly recommended. God bless you always and more power.
I would like to commend Tricia for her exceptional assistance in booking our Georgia trip, which provided us with a wonderful snow experience. Her dedication to her work and professionalism are truly outstanding. She went above and beyond to ensure that our trip was planned seamlessly and that all our needs were met. I highly recommend Tricia Gesmundo for her exceptional service and attention to detail. Thank you for making our trip a memorable and enjoyable experience.
I would like to express my heartfelt gratitude to Fast Track Travel & Tourism, especially to Ms. Nataly, for her exceptional kindness and patience in arranging my Georgia trip. I was pleasantly surprised by the excellent package and pricing she provided. Fast Track Tourism exceeded my expectations with their top-notch services. Ms. Nataly is, without a doubt, the best travel agent I've ever encountered.
I like the fast track agency, Ms Tin helping regarding for the visa change of my sister, she are updating and helping giving advice and the fast track agency are so quick to do the visa change and you can contact them quick,super recommend.
To Mr. Sean,
He really did his job well to assist me and answer all the questions I need to know. From the start na nag inquire aq,he help me a lot, then I decided to book a ticket from him in Fast Track Travel and Tourism, within a minutes of time, natanggap kuna ang ticket, his doing fast process.
Maraming Salamat po Mr. Sean
We recently came back from our wonderful Georgia holidays. And I would like to thank Ms.Nataly for helping me with all the bookings. She gave me affordable and best deal for flight and hotel..I really appreciate her help even on her day off and together with ms.Angelica, my brother was able to apply and got his Georgia visa right on time...I was happy and stressed free on my recent trip so I am looking forward again to book with fast track on my next leave :-)
Fast Track Travel and Tourism is a travel agency based in Abu Dhabi, specializing in a wide range of travel services tailored to meet the needs of both local and international travelers. The company offers visa assistance for various destinations, including UAE visas, airport visa changes, and visa packages for multiple countries. Their comprehensive offerings also include holiday packages, Umrah visas, and specialized visa changes for travelers from diverse nationalities.
Targeting tourists and business travelers alike, Fast Track Tourism provides efficient and reliable solutions for those seeking to navigate the complexities of international travel. With a focus on facilitating smooth travel experiences, the agency caters to a diverse clientele looking to explore destinations such as Dubai, Armenia, and beyond. The company's user-friendly website, www.fasttracktourism.com, serves as a platform for customers to access their range of services and plan their journeys with ease.