Fast Track Travel and Tourism reviews & trust report
Fast Track Travel and Tourism is a travel agency based in Abu Dhabi, specializing in a wide range of travel services tailored to meet the needs of both local and international travelers. The company offers visa assistance for various destinations, including UAE visas, airport visa changes, and visa packages for multiple countries. Their comprehensive offerings also include holiday packages, Umrah visas, and specialized visa changes for travelers from diverse nationalities.
Targeting tourists and business travelers alike, Fast Track Tourism provides efficient and reliable solutions for those seeking to navigate the complexities of international travel. With a focus on facilitating smooth travel experiences, the agency caters to a diverse clientele looking to explore destinations such as Dubai, Armenia, and beyond. The company's user-friendly website, www.fasttracktourism.com, serves as a platform for customers to access their range of services and plan their journeys with ease.
Fast Track Travel and Tourism has a positive customer experience.
Fast Track Travel and Tourism receives high praise for its efficient service and accommodating staff, with many customers expressing gratitude for the smooth visa processing and overall travel experience. Reviewers frequently highlight the professionalism and dedication of agents like Ms.
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Yola, Ms. Anne, and Ms. Kimmy, who go above and beyond to assist clients. However, there are notable complaints regarding poor service, particularly concerning refund processes and communication issues. Some customers report difficulties in obtaining deposits and express frustration over rude staff and lack of follow-up after payments. Despite these criticisms, the majority of reviews reflect a positive sentiment, emphasizing the company's fast and reliable service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
127
100%
-1.3
● Low
4.5 / 5 overall
=
127 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.3▼ 1.3
12-month avg
3.8
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.6
5
Sep 24
5.0
1
Oct 24
4.7
3
Nov 24
4.0
3
Dec 24
—
0
Jan 25
1.0
1
Feb 25
5.0
2
Mar 25
—
0
Apr 25
1.0
1
May 25
5.0
1
Jun 25
1.0
1
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 127 most recent reviews.
Top praiseof 113 positive reviews
Fast & efficient60%
68 mentions
Customer service30%
34 mentions
Smooth experience14%
16 mentions
Helpful support11%
12 mentions
“I would like to thank Fast Track Travel and Tourism for the smooth transactions”
On “Fast & efficient” · May 19, 2025
Top complaintsof 14 negative reviews
Customer service57%
8 mentions
Payment issues50%
7 mentions
Refund43%
6 mentions
Returns21%
3 mentions
“Please if you can get Tourist visa to other company much better”
On “Customer service” · Jul 3, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
I would like to thank Fast Track Travel and Tourism for the smooth transactions. The best Travel Agency in Abu Dhabi. Especially to my agent Miss Yola, very accommodating and very responsive enough with my queries.
Thankful!thank you Princess Avila of Fast track travel and tourism,for being patient and accomodating.
Hope to have more travel bookings in the future.
Fast track travel and tourism your the best.
I highly recommend Ms. Anne of Fast track for an amazing service provided for us.
She work beyond her working hours just to accommodate our needs.
To have an agent like Ms Anne is really a blessing for her clients.
My mother 76 years old got the chance to experience Armenian Culture because of the help of Ms Anne.🥰
Thank you Ms Anne♥️
Fast Track is lucky to have you there.
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Many thanks to Ms. PRINCESS. She’s very knowledgeable,attentive and made the entire experience smooth and stress-free.Highly recommended for anyone navigating a tourist visa.
I had a very good nice and smooth travel because of fast track travel. There staff are very accomodating and kind especially ma’am tina. She helps us with all our documents and also suggested a lot ideas for our travel. Looking forward to avail our next Leisure or Business Travel with fast track.
I had a fast and smooth experience with Fast Track Travel and Tourism. The process was seamless from start to finish, and their team was professional and efficient. They made everything easy and stress-free, allowing me to focus on enjoying my trip. Highly recommend their services for anyone looking for hassle-free travel arrangements. Thank you again, Ms. Pat ❤️🙏💪
To Ms pat thank u so much for very helpful and very accomodating and assisting in every step of my daughter journey keep up the good work fast tract to Ms pat u are so amazing staff in fast tract thank u Ms pat until next time babalik kmi thank u ms pat❤️🌷
My agent Miss Kimmy is very Helpful, very accomodating and assisting in every step of my journey. Keep up the good work Fast track, more power. Thank you
Dear Ms. Pat thank you so much for assisting me in my travel. From my day 1 of my inquiries until to my online check in.
Kudos to you my dear Pat excellent for the good job as staff of Fast Track Travel and Tourism. Until next time "babalik balik ako at mga friends ko sau". ❤️
I’d like to thank this travel and tour specially Ms. Tricia for assisting me in my travel, I highly recommend this travel and tour company for anyone who wants to visit UAE.
A staff name Halima in Hamdan branch,same building of starbucks was assisting me through wattsapp.She was checking and answered all my queries with patient,kindness and respect.Overall,she gave me an excellent customer service.Highly recommended to everyone.
We had an excellent experience with Fast Track Travel and Tourism twice. First when we went to Georgia and now for processing our Visa for Korea. We would like to thank the staffs and especially Miss Angelica for being accommodating and addressing immediately for our concerns.
Fast Track Travel and Tourism is a travel agency based in Abu Dhabi, specializing in a wide range of travel services tailored to meet the needs of both local and international travelers. The company offers visa assistance for various destinations, including UAE visas, airport visa changes, and visa packages for multiple countries. Their comprehensive offerings also include holiday packages, Umrah visas, and specialized visa changes for travelers from diverse nationalities.
Targeting tourists and business travelers alike, Fast Track Tourism provides efficient and reliable solutions for those seeking to navigate the complexities of international travel. With a focus on facilitating smooth travel experiences, the agency caters to a diverse clientele looking to explore destinations such as Dubai, Armenia, and beyond. The company's user-friendly website, www.fasttracktourism.com, serves as a platform for customers to access their range of services and plan their journeys with ease.