Review summary

EZ Car Care has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

This company deserves a better rating

This company have been nothing but outstanding in dealing with undelivered packages which was no fault of theirs A lovely lady named Annmarie resent my order with DPD and I received it within two days, as for their products more than worth the money and this is from an Autoglym addict…my only problem is i feel i want it all now…in full transparency the snow foam is just ok but gonna give it another chance🤞🏿

J
Very friendly staff and brilliant products.

So this company has had alot of negative comments. Im here to say the opposite. The products EZ car care make are by fair some of the best in the UK. My car has never looked so shiny. Products are easy to use with clear instructions on the bottle. Even when there miss an item(s) of the order there then go above and beyond to make sure it gets to you the next day. I would also like to mention the friendly lady who answers the phone. She was very passionate about the products and was also very professional and couldn't have helped me enough. So thank you EZ Car Care.

ACOID AVOID AVOID !!!!

I place an order with this company over a week ago and paid over £100 .I had no email conformation but a load of adverts from them . After a week I contacted the office and was greeted with a rude hello and the young girl ob the phone told me that they just changed over to a new system and apologised for the late order . She then told me that it will go out that day for an over night tracked delivery . No email or tracking number nothing and when I email there customer seres the email just gets rejected and bounced back . I will be now going back to credit car company for a refund .

Used these products previously

Used these products previously, and decided to restock. Order placed beginning of June and it seems after a delay the order was damaged in transit. Struggled to make contact, however managed in the end and since received a delivery. Disappointed that the Wheel Armour was replaced by Fusion but it still does a good job. As long as the deliveries continue to be a success I will order again.

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All reviews

889 total • Write a review

Showing 751 - 760 of 885 reviews
JW
5 out of 5 stars

Good products and good customer service!

Ordered from EZ care car loads of times and every time I’ve been satisfied with the products! If there’s ever an issue they’ll sort it with no hesitation, Recommend EZ car care to anyone who’s looking for good cleaning products.

Date of experience: August 4, 2020

BC
5 out of 5 stars

Great product

Great product, delivery time a bit long but Covid and Royal Mail into consideration no probs.

Date of experience: August 4, 2020

J
5 out of 5 stars

Amazing products, exceptional customer service!

Amazing products, exceptional customer service! Never had an issue with any order I have received. Delivery can take longer during sales and promotions, but that is to be expected! Otherwise delivery is fairly fast. Always listen to customers feedback and provide sales and offers regularly! That’s why I keep returning!

Date of experience: August 4, 2020

B
5 out of 5 stars

Excellent product at amazing prices.

Excellent product at amazing prices. Would recommend to anyone

Date of experience: August 4, 2020

D
5 out of 5 stars

Fantastic Product

After a few hiccups during the last month or so things appear to be back to normal . An excellent range for car cleaning buffs , give then a try you won't regret it

Date of experience: August 4, 2020

B

Ben

US

5 out of 5 stars

Really good quality and a good price…

Really good quality and a good price much better then people like Dunking Biscuit who penny pinch will order again

Date of experience: August 4, 2020

SF
5 out of 5 stars

Bought the build a bucket kit during…

Bought the build a bucket kit during covid , took 3 weeks to come which was great and understandable due to the current situation , all products are worth the money and I have had no issues to date Also bought the 3 for 50 deal and all products came within the stated time scale which was clearly labelled on the website Really do believe in the company and can’t wait to see what it produces in the coming year

Date of experience: August 4, 2020

KD
5 out of 5 stars

Washing the dog is so much easier with…

Washing the dog is so much easier with EZ. 🙂... jokes. Been watching this company grow for many years... Simply outstanding...

Date of experience: August 4, 2020

BC
5 out of 5 stars

Great products and great delivery!!

Great products and great delivery!!

Date of experience: August 4, 2020

SP
1 out of 5 stars

Horrendous delivery times

Horrendous delivery times

Date of experience: August 4, 2020

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