EZ Car Care has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
This company have been nothing but outstanding in dealing with undelivered packages which was no fault of theirs A lovely lady named Annmarie resent my order with DPD and I received it within two days, as for their products more than worth the money and this is from an Autoglym addict…my only problem is i feel i want it all now…in full transparency the snow foam is just ok but gonna give it another chance🤞🏿
So this company has had alot of negative comments. Im here to say the opposite. The products EZ car care make are by fair some of the best in the UK. My car has never looked so shiny. Products are easy to use with clear instructions on the bottle. Even when there miss an item(s) of the order there then go above and beyond to make sure it gets to you the next day. I would also like to mention the friendly lady who answers the phone. She was very passionate about the products and was also very professional and couldn't have helped me enough. So thank you EZ Car Care.
I place an order with this company over a week ago and paid over £100 .I had no email conformation but a load of adverts from them . After a week I contacted the office and was greeted with a rude hello and the young girl ob the phone told me that they just changed over to a new system and apologised for the late order . She then told me that it will go out that day for an over night tracked delivery . No email or tracking number nothing and when I email there customer seres the email just gets rejected and bounced back . I will be now going back to credit car company for a refund .
Used these products previously, and decided to restock. Order placed beginning of June and it seems after a delay the order was damaged in transit. Struggled to make contact, however managed in the end and since received a delivery. Disappointed that the Wheel Armour was replaced by Fusion but it still does a good job. As long as the deliveries continue to be a success I will order again.
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www.ezcarcare.co.uk889 total • Write a review
I will not use anything but EZ car care on my cars 5 star all the way
Date of experience: August 4, 2020
Ordered the weekend warrior kit during lockdown and it was delivered before the date stated by them. I have no issues at all with EZ great service.
Date of experience: August 4, 2020
US
My first order took some time & chasing before it was delivered. The explanation given was that covid19 was causing issues with getting deliveries out. I was somewhat sceptical. My products arrived & as always were excellent. I didnt let this glitch put me off ordering again recently & have been very pleased that their delivery times are back on track. Wouldnt hesitate to order again.
Date of experience: August 4, 2020
No problems with deliveries, everything within acceptable time frame and even when something was wrong a call or email to the office and it was dealt with swiftly. Good products at very reasonable prices.
Date of experience: August 4, 2020
Amazing products at great prices. Slow to get delivery’s out at first but definitely getting better.
Date of experience: August 4, 2020
