EZ Car Care has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
This company have been nothing but outstanding in dealing with undelivered packages which was no fault of theirs A lovely lady named Annmarie resent my order with DPD and I received it within two days, as for their products more than worth the money and this is from an Autoglym addict…my only problem is i feel i want it all now…in full transparency the snow foam is just ok but gonna give it another chance🤞🏿
So this company has had alot of negative comments. Im here to say the opposite. The products EZ car care make are by fair some of the best in the UK. My car has never looked so shiny. Products are easy to use with clear instructions on the bottle. Even when there miss an item(s) of the order there then go above and beyond to make sure it gets to you the next day. I would also like to mention the friendly lady who answers the phone. She was very passionate about the products and was also very professional and couldn't have helped me enough. So thank you EZ Car Care.
I place an order with this company over a week ago and paid over £100 .I had no email conformation but a load of adverts from them . After a week I contacted the office and was greeted with a rude hello and the young girl ob the phone told me that they just changed over to a new system and apologised for the late order . She then told me that it will go out that day for an over night tracked delivery . No email or tracking number nothing and when I email there customer seres the email just gets rejected and bounced back . I will be now going back to credit car company for a refund .
Used these products previously, and decided to restock. Order placed beginning of June and it seems after a delay the order was damaged in transit. Struggled to make contact, however managed in the end and since received a delivery. Disappointed that the Wheel Armour was replaced by Fusion but it still does a good job. As long as the deliveries continue to be a success I will order again.
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www.ezcarcare.co.uk889 total • Write a review
Amazing company with amazing products deliveries were poor due to COVID but have now picked up and deliveries are super fast
Date of experience: August 4, 2020
Amazing products and even better help from the team with the products. Can honestly say I have never bought an item that I have not been satisfied with. Well done
Date of experience: August 4, 2020
Fantastic products & great customer service. All round happy with everything & everyone at EZ 👌🏻😃
Date of experience: August 4, 2020
As a Valeter, it is important for me to have a good range of products with good delivery times. Big thank you to EZ Car Care for the service they provide. Very helpful and products are great! Fusion is 100% my favourite! Cheers Scott from SG Valeting & Detailing
Date of experience: August 4, 2020
Used EZ now for a couple of years and rate 99% of the products that I've bought from them so far. They have had some issues with delivery times but what company hasn't.. All in all great value for money products.
Date of experience: August 4, 2020
After a spell of long delivery times due COVID-19 EZ have redeemed themselves by picking up their delivery times and now are faster than ever, recently within 3 working days. Keep it up
Date of experience: August 4, 2020
Been ordering off this company for a few years now and no problems and if there has it has been sorted out with a quick phone call and replacements sent out no questions asked. Good products and good prices
Date of experience: August 4, 2020
Holly was really helpful and got my issue sorted very quickly. Products are amazing !!
Date of experience: August 4, 2020
