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Review summary
EZ Car Care has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
This company have been nothing but outstanding in dealing with undelivered packages which was no fault of theirs A lovely lady named Annmarie resent my order with DPD and I received it within two days, as for their products more than worth the money and this is from an Autoglym addict…my only problem is i feel i want it all now…in full transparency the snow foam is just ok but gonna give it another chance🤞🏿
So this company has had alot of negative comments. Im here to say the opposite. The products EZ car care make are by fair some of the best in the UK. My car has never looked so shiny. Products are easy to use with clear instructions on the bottle. Even when there miss an item(s) of the order there then go above and beyond to make sure it gets to you the next day. I would also like to mention the friendly lady who answers the phone. She was very passionate about the products and was also very professional and couldn't have helped me enough. So thank you EZ Car Care.
I place an order with this company over a week ago and paid over £100 .I had no email conformation but a load of adverts from them .
After a week I contacted the office and was greeted with a rude hello and the young girl ob the phone told me that they just changed over to a new system and apologised for the late order . She then told me that it will go out that day for an over night tracked delivery .
No email or tracking number nothing and when I email there customer seres the email just gets rejected and bounced back .
I will be now going back to credit car company for a refund .
Used these products previously, and decided to restock. Order placed beginning of June and it seems after a delay the order was damaged in transit. Struggled to make contact, however managed in the end and since received a delivery. Disappointed that the Wheel Armour was replaced by Fusion but it still does a good job. As long as the deliveries continue to be a success I will order again.
Very good products, fast delivery and brilliant customer service. Annmarie was fantastic and extremely helpful, can’t fault! I’m a returning customer and will be for many years to come.
Very impressed after my first wash using just "Liquid" as a snow and contact wash. Felt fantastically slippy on contact application and has left brilliant beading afterwards. Simple and effective 👌
I have dealt with EZ Car Care for years yes there are lots of other suppliers out there but find E Z the best great products always looking to improve and great to deal with keep up the good work EZ
Excellent products at great prices, always a sale, far better products than other similar companies, they've improved their delivery times from 3 weeks to 2 days
Quick delivery and is truly an amazing bundle will be gifting this to my nephew for Christmas who has his first car all products smell amazing and will definitely be getting him to clean my car with it thank you! 🤩
Ordered for the first time in October '24 after seeing the Graphene wax deal and decided to add the Build-A-Bag offer to my order... Well a few days later the order turned up missing a handful of items from the Build-A-Bag so after a quick email back and forth, 3 days later the missing items arrived and I can't wait to use them! Great communication, great looking product! Transparent delivery via Amazon Halo and friendly to deal with members of staff are a credit!! Will definitely be ordering again in the future!
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