Excellent support and quick resolution!
I had some issues with my booking, but the team resolved everything very quickly. I’m really grateful for their fast and helpful service. Thank you!
2.9
Average
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
eSky Travel has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Ligg unna Esky!
Svindel, men gjort utspekulert. Dette firmaet må lære forskjell på lovlig og etisk riktig. De har lagd en nettside, som ja, sier at man er på esky sin nettside, men de har kjøpt annonseplass hos google som gir de førstetreffet, og første linja sier (f.eks) RYANAIR - BESTILL REISEN HER. Så, når man da er litt kjapp, så funker svindelen. Man går inn på nettsiden, og fyller automatisk inn info og klikker seg videre. Man er veldig nøye på å fylle inn riktig info og med å skrive inn kortnummer etc, så da blir man lurt av utformingen. De sier de er veldig tydelig, men det er ikke det første gang man er inne på siden. Det de tjener penger på er et "servicegebyr". De gjør ingenting. De har et script, som bestiller billetten for deg inne på nettsiden til flyselskapet, og som sender deg tid for å bekrefte. Om noe skjer, og du ikke kan reise, KAN du få igjen beløpet, men ikke servicegebyret. Så de lurer deg og flyselskapet. Og, les under her nå, på svaret som kommer fra de: "Vi er tydelige på at vi er et ledd mellom den reisende og flyselskaper, og det står tydelig på nettsiden at de er esky, og at det også står i terms and conditions". Seriøst bare les svaret som kommer 😂 Dette er skrevet etter svaret ble skrevet fra Esky: svarte akkurat som jeg skrev de ville.
They wrost travel company
I boght tickets to Italy with esky. The departure flights took 3 days before I was able to take off which made me miss the wedding we were attending. The airlie said I needed to go through esky for a refund since they were the company I purchase the ticets through. esky has not been helpful at all and refuses to help get me a refund. They keep dismissing me and I cant get to a erson to talk to to discuss my problem. I would NEVER use esky in my life. There is no way of communicating with them.
No stress
It is simplified and no complications with regards to filling the documents. I just love the smooth flow
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.esky.com
All reviews
1,000 total • Write a review
Showing 31 - 40 of 996 reviews
JL
Esky literally ate 1000 euros
Esky literally stole 1000 euros from me, and then I realized that the same thing happened to 90% of the people who purchased through them. At the beginning of this year, I ordered 4 tickets to Amsterdam. After 10 days, I still hadn’t received any confirmation or proof of my tickets. Esky didn’t reply to a single one of my emails, and the phone number listed on their website doesn’t work. So I decided to check directly with the airline (KLM). KLM informed me that the confirmation number I had been given didn’t exist and that there was no reservation under my name. When I contacted Esky and requested a full refund for the amount I had paid—since they gave me a non-existent booking number—they replied that they could only refund 20–30% because I had supposedly booked a non-refundable ticket. But in reality, absolutely nothing had been booked. In the end, I only got a small portion of my money back (20–30%), and this scam cost me 1000 euros. After reading the comments and reviews, I realized that out of every 1,000 people, many had experienced the exact same issue. That’s when I decided to start contacting those people to collect as much evidence as possible so we can initiate legal action against Esky.
Date of experience: June 6, 2025
GT
all done fast and securely
all done fast and securely
Date of experience: June 6, 2025
MH
Luulin ostaneeni lipun Cancunista…
Luulin ostaneeni lipun Cancunista Helsinkiin, mutta mitään mailia en saanut sähköpostiini. Toivottavasti lipun hintaa ei veloiteta myöhemmin tililtäni. Surkeaa palvelua täysin, yhteyttä ei saa eskyhin, koska en tiedä edes varausnumeroani.
Date of experience: June 5, 2025
LI
Sito molto simile a quello della…
Sito molto simile a quello della compagnia e quindi ingannevole…..per non parlare delle commissioni un volo che sul sito compagnia veniva 380 io l’ho pagato 492! No comment
Date of experience: June 3, 2025
EM
Veel te duur
Veel te duur. We wilden ook onze vlucht wijzigen en langer blijven op onze vakantie bestemming, maar ze vragen gewoon het dubbele voor de terug reis dan een retourtje was in de eerste plaats. Bij andere vliegmaatschappijen kan je wel eens moeten bij betalen maar dat is alleen de ticket prijs verschil. Geld trekkers...
Date of experience: June 3, 2025
AH
Antti H
US
My flight was cancelled few hours…
My flight was cancelled few hours before flight. Do not use this service! I sent you inquiry yesterday about the booking but didn’t get any response. Sent you details once again but there’s nothing more you can do but sent our money back since you cancelled our booking.
Date of experience: June 3, 2025
BP
They advertise prices they can't or don't intend to actually book
This company advertises prices on google flights that they can't or don't intend to actually book. I gave them all my information, paid for the ticket, and then immediately got an email that the ticket was cancelled. Meanwhile they charged my credit card. It's been 5 days and I'm still trying to get a refund. I honestly don't know if they actually intended to book me on this flight or not. It seems like they just wanted to charge me and sit on my money for an indeterminate amount of time. It all seems very shady.
Date of experience: June 2, 2025
FW
The service charges are outrageous!
The service charges are outrageously high! I was unaware that i was not the actual airline webpage until it was too late. These days google would put sponsored webpages before the actual search results. Yes, it is on me for not looking properly. However, i must say that the service charges are stated separately from the actual airline ticket fare so be very careful and best is to stay away from this overpriced service!
Date of experience: May 31, 2025
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