Review summary

Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

M
Not a good experienceI

I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.

K
Highly Recommended

The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,

A great selling experience

We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.

D
Exceptional and caring service

Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.

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All reviews

403 total β€’ Write a review

Showing 371 - 380 of 399 reviews
M
5 out of 5 stars

Outstanding service

Outstanding service. Very dedicated staff. I would recommend them to anybody who wishes to sell their property.

Date of experience: October 6, 2019

MM
5 out of 5 stars

Dealing with Equity Estate Agents in…

Dealing with Equity Estate Agents in Enfield Town was the best thing I did. They were in constant communication with me and the buyer every step of the way. I was in direct communication with Pablo and his team who dealt with everything with accuracy and swiftness. This estate agent really does have a brilliant reputation and I experienced it first hand. Thank you. Shah

Date of experience: September 28, 2019

SD
5 out of 5 stars

From start to finish everyone at Equity…

From start to finish everyone at Equity were outstanding. Our property was only listed for two weeks before it sold. The staff kept us fully informed the whole way through the selling process and would highly recommend them if you are thinking of selling.

Date of experience: September 27, 2019

R
4 out of 5 stars

I just want to take this time to say a…

I just want to take this time to say a huge thank you to Darren for his time and his support throughout me buying my new home.

Date of experience: September 27, 2019

M
5 out of 5 stars

Professional approach

I used Equity for property management for 7 years and they did a fantastic job. Following on, I recently used them for the sale of my property - they adopted a very professional approach and kept me updated at each stage. Credit especially to Darren and Helen. Would definitely recommend them.

Date of experience: September 15, 2019

FF
5 out of 5 stars

I found the service to be very helpful…

I found the service to be very helpful in all aspects from start to finish, I will be using the service again in the future and would recommend them.

Date of experience: September 13, 2019

DM
5 out of 5 stars

Excellent service even with a challenging sale

A very long and drawn out sale due to problems further down the chain, the Enfield Town branch of equity were excellent at getting potential buyers in, communicated well throughout, always called to give feedback after viewings and kept me updated on market conditions, once a sale was agreed Helen in the Hertford Road branch did a great job of chasing solicitors, agents, buyers and pushing things through as quickly as possible. I'd definitely recommend using Equity.

Date of experience: September 10, 2019

BG
4 out of 5 stars

Equity were very quick and professional

Equity were very quick and professional in finding a buyer. Twice! No matter the problem they found a solution. Thank you for your hard work.

Date of experience: August 18, 2019

M
4 out of 5 stars

Slow and steady wins the race

Slow and steady wins the race ! Initial stage was frustrating but end result was great. I am delightful to service from Equity Team, more importantly, my humble appreciation goes to Darren for his professional support and word of encouragement throughout the whole process of the sales of my house. I will recommend Equity team to House Owners who would like Professional Agent to sell their house. The word is Trust Equity Team under Darren !

Date of experience: July 15, 2019

M
5 out of 5 stars

Equity's continued support

We would like to thank Pablo, Gabby & all the team @ Equity for the help and support you gave us over the last year while trying to sell our house in a very bad market. At times it was challenging but they were all very supportive, professional and 100% dedicated to their Clients. We would recommend Equity. Thank you Mr & Mrs Bayley

Date of experience: June 12, 2019

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