Not a good experienceI
I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.
4.9
Excellent
403 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Highly Recommended
The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,
A great selling experience
We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.
Exceptional and caring service
Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.equityestateagents.com
All reviews
403 total • Write a review
Showing 31 - 40 of 399 reviews
SB
Amazing experience
We recently purchased our first home through Equity Estate Agents and they have been brilliant. Darren’s communication has been outstanding, he kept us well informed throughout and really took the stress out of the whole process. We hope we won’t be selling for a long time but if we ever do we would definitely choose Equity Estate Agents, thank you!
Date of experience: January 24, 2025
MA
We would recommend Equity to anyone we know who are thinking of moving
We would recommend Equity to anyone we were so happy with everyone who came round from valuation to the end and a special thanks to Darren who went out of his way to get us to the end and always available for phone calls
Date of experience: January 23, 2025
JD
Good experience with Equity, would recommend.
Just completed on a Sale and Purchase, both through Equity. Very happy with the service, in particular v pleased with the Darren Nelson who kept us informed throughout and ensured that all sides were progressing the sale process on a complex chain. Was happy with the consult and valuation, felt their pricing was realistic and based on good information. Kyrie G, led the viewings for the sale and happy with the way that he presented and provided advice. Thanks again.
Date of experience: January 23, 2025
DB
I recently sold my house through Equity…
I recently sold my house through Equity Estate Agents within days of it going on the market. Darren Nelson was my main contact who was super efficient, his communication was impeccable, nothing was too much trouble, and he certainly went over above all expectations. I would without hesitation recommend Equity Estate Agents. I would again like to thank Darren and the team at Equity for making the sale of my house stress free.
Date of experience: January 23, 2025
RC
Absolutely amazing
Absolutely amazing. Purchased a house through equity and recommended them too all family currently selling. They went over and above for us and the communication was fantastic. Thanks to Matt and Darren, the service was unbelievable.
Date of experience: January 18, 2025
AG
This estate agent is hand down the ….
This estate agent is hands down the best I have ever dealt with, down to earth, professional, hard working and honest, very hard to find in this industry. Darren Nelson was my main contact and his professionalism and dedication is unmatched, I appreciate the whole of the equity team for making the purchase of my new property as smooth as possible.
Date of experience: December 18, 2024
DS
Highly recommend Equity!
I can't thank Equity Estate, special Darren Nelson enough for their help in selling my flat. They made the whole process so much easier than I anticipated. Their friendly and approachable manner put me at ease, and their expertise guided me every step of the way. I genuinely felt they had my best interests at heart. I highly recommend them to anyone looking for a reliable and effective estate agent. Professional, efficient, and achieved a great price for my property. Highly recommend!
Date of experience: December 17, 2024
P
Pawel
US
Perfect experience
Darren who was helping me with the sale was the best part of this process. Always responsive and attentive. When asked to expedite the process he did everything he could and we were able to sell the flat even though we had issues with management companies. I would recommend Equity agency, especially Darren to process the sale. I was not able to sell the flat with Haart but since I moved to Equity and Darren took care of my case we were able to sell the property.
Date of experience: December 10, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.