Review summary

Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

M
Not a good experienceI

I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.

K
Highly Recommended

The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,

A great selling experience

We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.

D
Exceptional and caring service

Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.

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403 total β€’ Write a review

Showing 251 - 260 of 399 reviews
A
5 out of 5 stars

A great service from start to finish

My husband and I have used Equity twice over the past 10 years for 2 moves. Both times they were excellent to deal with. They have provided great advice and support throughout the entire process as well as introduced us to a fantastic solicitor. I would highly recommend Equity.

Date of experience: March 23, 2021

TR
5 out of 5 stars

extremely professional

Equity were extremely professional and managed the sale of our property to a high standard. We are very grateful that the experience was relatively stress-free. Many thanks to the team, we are now happy in our new home.

Date of experience: March 21, 2021

S
5 out of 5 stars

Thank you to everyone at Equity

Thank you to everyone at Equity. They worked relentlessly at a difficult time in order to secure a sale for me. From that moment on, Darren was on top of every step, making sure that everything was moving forward according to plan. If I could give you 10 stars, I would! Thank you to you all!

Date of experience: March 21, 2021

SK
5 out of 5 stars

Great experience with Equity and Darren…

Great experience with Equity and Darren in particular. We all know that buying or selling a property is a stressful process but not with Equity. Darren was amazing from the beginning until the end. Very professional and although we had some problems with our solicitors,he was chasing them and updating us on every step of the way. Again,I want to thank Darren and all the Hertford branch for the great work.

Date of experience: March 21, 2021

CA
5 out of 5 stars

Our experience with equity has been…

Our experience with equity has been amazing. We would highly recommend them to anyone. From start to finish of the process, the professional and kind people at equity have made everything as easy as possible. Darren in particular, is great, with lots of knowledge and patience. He went beyond the perimeter of his role to help us and his expert advice and consistent understanding made all the different. We will certainly use Equity in the future, thanks to their great service.

Date of experience: March 19, 2021

Y
5 out of 5 stars

Equity was just great πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

Equity was just great πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ». I have just moved in to my new home and they managed the process beautifully. I want to thank Matt and Darren for their hard work and all those who helped contribute to my move.

Date of experience: March 18, 2021

SM
5 out of 5 stars

we had the best service all the way…

we had the best service all the way from start of the sale of our house to the end ,we had friendly ,honest ,profetional advice all the way specialy Daren in Enfield office,we recommend equity estate agent .

Date of experience: March 15, 2021

MB
5 out of 5 stars

Excellent service

We were really impressed with the professionalism of the team at Equity. The Manager ensures that our house sale went through as quickly and smoothly as possible during a very difficult time with the pandemic. Nothing was ever to much, someone was always at the end of the phone whether verbally or by text. A great, friendly team.

Date of experience: February 27, 2021

RB
5 out of 5 stars

The Best Agents in Enfield!!!

Darren and Matthew at Equity were quite simply an absolute pleasure to deal with! Matthew found us our new home and worked hard to secure the deal... and Darren went above and beyond to ensure everything went through smoothly... from chasing solicitors to keeping me informed at all times, nothing was too much trouble. Overall, Equity are a personable and professional agent whom I wouldn't hesitate to use again or recommend! Thank you Matthew and Darren for all of your support!!!

Date of experience: February 27, 2021

MG
5 out of 5 stars

Fantastic service and highly recommended.

Equity were fantastic especially Darren who worked very hard to ensure our sale went through and kept me updated from start to finish. Highly recommended.

Date of experience: February 26, 2021

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