Not a good experienceI
I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.
4.9
Excellent
403 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Highly Recommended
The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,
A great selling experience
We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.
Exceptional and caring service
Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.equityestateagents.com
All reviews
403 total • Write a review
Showing 261 - 270 of 399 reviews
MM
Darren at Equity Hertford Road was…
Darren at Equity Hertford Road was quick on the mark to place our property on the market. The marketing pictures taken by Darren were amazing indeed. Within a few days of the property going live on the market, there were multiple views almost on a daily basis. Within a record four weeks, there was an offer on the table. Darren at Equity was outstanding in supporting us with our dealings between the solicitors at either end and more than often went over and beyond any means to assist with queries that were outside of his area of responsibility. We found the service provided by Equity very professional from start to finish. We strongly recommend Equity particularly the branch on Hertford Road in Enfield as a dependable and professional property sales team.
Date of experience: February 26, 2021
MM
Equity managed to sell the house within…
Equity managed to sell the house within days of having it on the books.. Helen was outstanding with the after service, we looked forward to our weekly catch-ups! ...fully professional service from start to finish...
Date of experience: February 26, 2021
AN
Equity have been great with the sale of…
Equity have been great with the sale of our house even during these Covid times. Very happy with all staff attitude and helpfulness. The showings went well despite the PPE arrangements, only 2 people at a time and spaced well apart. Finally our amazing sales progressor Helen keeping in touch with us, our buyer and solicitors on a regular basis. Many thanks Equity.
Date of experience: February 20, 2021
mw
Same old same old
Taking into account most of the other reviews its fair to say all estate agents are pretty much the same, however this estate agents are one of the worst in my vast experience. They lack the skills required to actually get things done. They don't have an onboard maintenace dept and they are good at making excuses. I am currently having to go through their redress scheme bacause they are exceptional at being mistruthful. They are getting money for old rope as the saying goes. I can say with certainty that I will never ever use this company again. ALL SHOW :( If everything is going well then you are ok, but when it goes wrong they are never at fault. Many 5 stars is a falsehood. ! One year contract, then it goes on to a periodic contract that you can't terminate ,only they can. BEWARE!
Date of experience: January 10, 2021
MC
Outstanding
I recently, sold my house with Equity, from start to finish, it was, the, absolute, best experience, I have ever had, in buying and dealing Propertys, they are, the utmost, highest, in professional, service, outstanding, performance, down to earth with impeccable, manners. Helen, you are, perfection , in all you, do, and I cannot thank you enough for being there every step of the way, making sure communication, was key, with all involved. Darren, and all the team, you all set, the bar very high.
Date of experience: December 6, 2020
CC
Androulla is great
Androulla gave me great customer service, without her I wouldn’t have been able to get what I wanted.
Date of experience: December 4, 2020
D
Efficiency and professionalism
The key to selling your property without disappointment and frustration is to select the right Estate Agent - which is not an easy job because of tremendous competition .I sold my property via Equity Estate Agent Hertford rd Enfield .My warm thanks to Darren Nelson who proved to be a talented man , a fighter , very professional with a lot of punch especially during this difficult period , full of unncertainties .My sincere thanks go to Helen , Aalyiah , Billy , Mat and to all the supportive staff who contributed ttowards achieving this goal .They are all wonderful peolple.Bless you all and your family .Stay safe and let us hope that the coming festive season bring happiness and good health to us all . Selwyn
Date of experience: December 4, 2020
MC
Equity Estate Agents
Androulla is always ready to help with tenants. I find her to be extremely efficient and professional and would strongly recommend her. Many thanks Androulla, you are a star! Mary Christo
Date of experience: December 3, 2020
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.