Not a good experienceI
I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.
4.9
Excellent
403 reviews
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Review summary
Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Highly Recommended
The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,
A great selling experience
We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.
Exceptional and caring service
Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.
Company details
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Contact info
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Website
www.equityestateagents.com
All reviews
403 total • Write a review
Showing 231 - 240 of 399 reviews
DD
Great service from Darren at Equity
Great service from Darren at Equity. Always kept me informed of viewings and feedback. And once sale was agreed he kept me updated of process. Even during the lockdown. Great service and would recommend
Date of experience: May 15, 2021
CG
Absolutely brilliant service
Absolutely brilliant service. They completed everything for me, ready for the next tenant. Highly recommended.
Date of experience: May 14, 2021
A
Amelia
US
Support from Equity
I had problems with my tenant paying his rent for 3months. The staff immediately notified me and support the tenant to resolve their benefits, kept me informed of the process and went the extra mile to ensure that the rent was resolved. The daily reassurance was priceless.
Date of experience: May 12, 2021
CC
I am happy with the friendly stuff at…
I am happy with the friendly stuff at your office I am very happy with Mark who I am dealing with. If there’s one thing that would help a lot when there is charges it will be good if I receive an invoice in the post rather than an email as I get so many emails I end up losing them and when I am looking to do my taxes at the end of the year it becomes an issue
Date of experience: May 11, 2021
Ak
I got a very good experience with…
I got a very good experience with equity management, the staff were amazing, they always get back to you whenever they promise.
Date of experience: May 11, 2021
ZM
I loved everyone that worked with me to…
I loved everyone that worked with me to get a property, the staff are polite,respectful and understanding
Date of experience: May 10, 2021
CC
Very good and polite estate agents
Very good and polite estate agents, everything went so fast and quick, and helped me with filling out necessary forms needed. Have no regerts whatsoever, and especially with people like Saby, Naz, and James weldon guy's.
Date of experience: May 10, 2021
MG
this agency has helped me find a good…
this agency has helped me find a good home and was very responsive and helpful trough the process of moving in.
Date of experience: May 10, 2021
MA
From day one I been treated very well…
From day one I been treated very well and the team was really helpful specially saby that actually was very professional And also Naz on maintenance departments she is a great on her job and as I'm single mum she was really helpful for everything I asked and need Thanks equity team
Date of experience: May 10, 2021
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