Review summary

Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

M
Not a good experienceI

I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.

K
Highly Recommended

The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,

A great selling experience

We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.

D
Exceptional and caring service

Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.

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All reviews

403 total β€’ Write a review

Showing 91 - 100 of 399 reviews
N
5 out of 5 stars

Alfie is very good professional agent.

Alfie is very good professional agent. Very equity estate agent made me feel comfortable in my search for property. Friendly done everything possible he could do to help us with our sale. I highly recommend.

Date of experience: March 29, 2024

fK
4 out of 5 stars

Alfie Chapman

Alfie Chapman, was extremely efficient and proactive during this process. would recommend.

Date of experience: March 28, 2024

D
5 out of 5 stars

Alfie

Alfie, was very professional, friendly done every thing possible he could do to help us with our sale, I highly recommend.

Date of experience: March 28, 2024

ND
5 out of 5 stars

We are very pleased with Jamie and the…

We are very pleased with Jamie and the rest of the agency as they are very helpful and supportive during this long process.

Date of experience: March 27, 2024

KB
5 out of 5 stars

Jamie has been very professional & even…

Jamie has been very professional & even rang me to let me know that he will be 5 mins late for the viewing. He has continued to reply to my emails quickly & is making the purchase of my property run very smoothly so far.

Date of experience: March 22, 2024

HA
5 out of 5 stars

Matthew and Alfie.. proper agents

Matthew and Alfie are both top agents. Always deliver knows their stuff would highly recommend. Will always deal with Matt and Alfie.. top boys top agents

Date of experience: March 19, 2024

R
5 out of 5 stars

Rubina

I have been looking to rent for the past 3 years and been unsuccessful. I have tried many different agencies but when I called Equity Estate Agents, they were very helpful throughout the process. I am happily moving into my property today. Naz has helped me throughout the process, with referencing, submitting change of address to Housing Benefit. Thank you for all the team, especially Naz

Date of experience: March 18, 2024

A
5 out of 5 stars

Very good agents

Very good agents. Kept me informed and up to date with everything. Great estate agency, and had good communication from when offer was accepted until everything was completed. Helen was very helpful and moved things along nicely.

Date of experience: March 15, 2024

A
5 out of 5 stars

Property purchase

Alfie was very helpful throughout the process. Very good sevice

Date of experience: March 12, 2024

AK
5 out of 5 stars

Exellent service

Exellent service , helpfull , correct information escpecially Alfie he gave us all information we needed and that help us to make decision very easy

Date of experience: March 11, 2024

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