Knowledgeable and friendly.
Knowledgeable and friendly.
4.6
Excellent
999 reviews
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Review summary
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
So far so good, excellent communication!
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
Great service
Hasan was extremely helpful and efficient
Very helpful
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.eonnext.com
All reviews
999 total • Write a review
Showing 921 - 930 of 995 reviews
BJ
I was struggling to pay my direct debit…
I was struggling to pay my direct debit so on a whatsapp chat I suggested my repayment plan and agent was happy to accept plus arranged all the bank payments for me this eased my stress significantly
Date of experience: July 10, 2025
DB
Swift response
Received a quick reply & my query was fully answered
Date of experience: July 10, 2025
AH
What i dislike most about getting a tariff…
What i dislike most is getting a tariff offer dated 3rd July and when I finally manage to contact eon the offer is gone so I have to go with a much dearer tariff. What a waste of postage. Ridiculous
Date of experience: July 10, 2025
AM
It was very simple and easy to do
It was very simple and easy to do
Date of experience: July 10, 2025
JW
I will see.how well they do with their…
I will see.how well they do with their Customer Service,and my Bills which nraver agree with the app.before I will comitmyself in any way.
Date of experience: July 10, 2025
EP
Eon customer, needed a new tariff.
In a very confusing market, with caps, rates, and energy price forecasts all over the place, I phoned Eon for advice. Spent a long time chatting to a lovely lady, who laid out various plans, and patiently explained things that I couldn't understand, or hadn't thought of. Even got a slight reduction as I'd built up some credit. I can't guarantee it's the best tariff in the world, ever, (who can?), but I feel a lot better about it after the time and help I was given. Nice to be able to talk to somebody helpful, these days..
Date of experience: July 10, 2025
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