Knowledgeable and friendly.
Knowledgeable and friendly.
4.6
Excellent
999 reviews
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Review summary
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
So far so good, excellent communication!
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
Great service
Hasan was extremely helpful and efficient
Very helpful
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.eonnext.com
All reviews
999 total • Write a review
Showing 931 - 940 of 995 reviews
DJ
Very easy to understand bill and simple…
Very easy to understand bill and simple to obtain refund
Date of experience: July 10, 2025
SO
Great Service
The customer advisor was brilliant to answer any questions or queries.The service was brilliant.
Date of experience: July 10, 2025
J
John
US
The lady from the bereavement team was…
The lady from the bereavement team was so systematic kept me calm on the phone and I got a letter this morning saying thank you to my departed Wife saying thank you for letting us know you are moving Debra. NOT IMPRESSED.
Date of experience: July 10, 2025
MT
Website very straightforward and…
Website very straightforward and enables you to do most things that you need to. Email to staff is always answered within reasonable time. Overall fairly simple and efficient
Date of experience: July 10, 2025
C
Colin
US
EON NEXT WORST COMPANY EVER
eon next worst company ever I would not recommend them as I have been harassed by the staff by emails and letters and text messages for money, I have emailed to a member of staff Anele the assistant who is dealing with the queriers I gave here a rundown on what comes inn and what goes out I have explained that I'm on universal credit and paying what I can afford this is not enough as they want me to set up a payment plan with them . It seams what im paying is not enough for them DUE TO THIS I WILL NOT BE EATING FOR A MONTH DUE TO EON DEMARDING FULL PAYMENT As I have advised that this becoming HERASSMENT, VICTIMISATIATION AND BULLING and will not look for eon and will give them a bad reputation for there customers , Eon are not the best I would not recommend them to anyone I have expand to eon that Im paying it £10.00 per month of the outstanding debt £149.00 As for the account Eon next can still resolve the problem I have emails of conversations with the girl who was dealing with the situation, and now she is saying she was not going g to call me wed afternoon when she put it in writing. Good Morning Mr. Allen, Thank you for your response. I can give you a call between 14:45 and 15:00. During that time, I will connect you with the relevant team that can assist you with your budget form. They are equipped to help with a variety of issues, including Breathing Space queries, Budget form questions, Debt Management Plan concerns, Discretionary Credit queries, Energy Fund support, Fuel Direct, Paylink, and many more. They are the best team to support you through your current financial situation. I truly appreciate you sharing how challenging things have been for you lately. Your openness helps us understand how best to assist you, and please know that we are always here to support you through these difficulties. I look forward to our conversation and hope that, after speaking with the team, you feel a sense of relief. We are committed to helping you in every way we can. Kind Regards Anele and she can't deny that she would call me
Date of experience: July 10, 2025
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