English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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Filter by rating:
rose watson
rose watson
1 reviews
12 months ago
5 out of 5 stars

product arrived as promised

product arrived as promised, hassle free service.

Helpful?
Guest
Guest
1 reviews
12 months ago
5 out of 5 stars

Great selection

Great selection. Speedy shipping.

Helpful?
Tracey Davis
Tracey Davis
1 reviews
12 months ago
5 out of 5 stars

Love the pineapple tea

Love the pineapple tea. Makes a great iced tea, as does the key lime and elderberry.

Helpful?
Stupid twat
Stupid twat
1 reviews
12 months ago
1 out of 5 stars

I never got my % discount & they never…

I never got my % discount & they never cared or tried 2 rectify the situation,,,,,,,,,,,

Helpful?
12 months ago
1 out of 5 stars

I never received my order

I never received my order

Helpful?
Phillip Smith
Phillip Smith
1 reviews
12 months ago
5 out of 5 stars

Easy process to order

Easy process to order. The product is fresh and arrives quickly and in good shape. Much appreciated!!

Helpful?
12 months ago
5 out of 5 stars

Got what I wanted

Got what I wanted, thanks.

Helpful?
R.E. Townsend
R.E. Townsend
1 reviews
12 months ago
2 out of 5 stars

Don't rely on shipping estimates given…

Don't rely on shipping estimates given at the time of order. My order sat idle for five days before processing started. My advice, if you like and want the product allow 2-3 times the estimated processing/shipping time

Helpful?
Steve Wen
Steve Wen
1 reviews
12 months ago
5 out of 5 stars

Order arrived undamaged

Order arrived undamaged, and on time. Had exactly what I ordered. Couldn't be more pleased.

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Susan Rummey
Susan Rummey
1 reviews
12 months ago
5 out of 5 stars

Very pleased with quality of products.

Products were delivered in a timely manner. Products came as described. All were very tasty.

Helpful?
12 months ago
5 out of 5 stars

Wilkin & Sons LTD marmalade! Now on to the crumpets!

I was delighted to find a source for Wilkin & Sons LTD excellent marmalade. It is a gift for a friend with strong Scottish connections and I know she will enjoy this delicious product. I found it very easy to use your website. I am grateful for the speed of shipping. A win-win for me.

Helpful?
12 months ago
3 out of 5 stars

Happy with the teas

I find most everything I want in tea and have also bought teapots and cookies from English Tea store. Delivery is usually quick. My only complaint is they have very high shipping costs unless you buy more than $75 and they exclude some items. So I wait till i need tea and make a big order to avoid the shipping costs but it means laying out a lot of money at once for just tea, if I could order more often at a smaller cost I would probably buy more cookies and mixes in addition to to the tea.

Helpful?
12 months ago
5 out of 5 stars

Easy to find the product I was looking…

Easy to find the product I was looking for. Fast shipping, pleasure doing business with.

Helpful?
Sean Letizia
Sean Letizia
1 reviews
12 months ago
5 out of 5 stars

Great teas

Great teas! Great prices! Quick delivery! Teas are fresh and can be bought in bulk.

Helpful?
Janet K
Janet K
1 reviews
12 months ago
4 out of 5 stars

Great Service!

Enjoyed the opportunity to try new things that I couldn't travel to get!

Helpful?
Samuel
Samuel
1 reviews
12 months ago
5 out of 5 stars

GREAT SERVICE

GREAT PRODUCTS FAST SERVICE SITE EASY TO USE

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FA
FA
1 reviews
12 months ago
5 out of 5 stars

Easy return process

Easy return process. Good customer service.

Helpful?
12 months ago
5 out of 5 stars

Many good selections and very good…

Many good selections and very good prices and Tea / Honey 🍯 Thank You. L.L.G.

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Marlene K
Marlene K
1 reviews
12 months ago
5 out of 5 stars

Great shop

Delivery on time and everything was great

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PHILIP MOLONY
PHILIP MOLONY
1 reviews
12 months ago
5 out of 5 stars

Easy to use web site

Easy to use web site, great selection, competitive prices.

Helpful?

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