Engineering Agencies is exceptionally well-rated by customers. Customers particularly appreciate service and quality.
Took my Paslode IM350 in to get repaired and Craig had it up and running in less than 10 minutes. I have used Engineering Agencies several times in the past couple of years and they always provide a fantastic, reliable, fast and value-for-money service for power tools repair and servicing. Thoroughly recommend!
Took in a Stihl strimmer for my MIL, that had not been used for a while. Expected to be repaired and/or serviced. The lovely Craig sorted it out in 10 minutes with new fuel and spark plug. Excellent service. Highly recommend.
After a disaster of a fire at home all my garden tools/equipement was distroyed. Contacted EA, and Muir helped put together a deal to replace my dewalt tools and batteries etc i had lost. Due to some of them not being stock items i had to wait for them to come into the store, and once they did, Mick arranged for them to be delivered to my house FOC!! Cannot fault their customer service and how smoothly the full process was! Thanks again EA! I will be back to burm more of my money soon! :)
Amazing service from this company Arrived within 3days of ordering My fristads joggers are perfect Not worn yet for there purpose but they are so comfy I am a large in trousers but ordered medium And they are perfect so may be down a size of your normal size
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What started of as What I thought was a cheeky question turned into a fantastic experience. I bought a oair of Helly Hansen Magni Boa safety boots and recently the lining had started to come away, a fantastic pair of boots I may add. I asked on Facebook what warranty came with these and before I knew it, a replacement pair had been organised and dispatched to me. They even turned up 3 days earlier than originally notified. A fantastic hassle free no quibble experience from start to finish. Much better buying from a company like Engineering Agencies than a faceless multi national. Brilliant just brilliant
Date of experience: February 7, 2022
Fantastic customer service . I telephoned last week asking about wellies . Not everyday basic black ones but green , size 13 non safety buckler ! Sounds easy but due to rubber shortage struggled as no one had any in stock anywhere . To this companies credit took my number and few days later phoned back . Muir had sourced a pair cheaper too ! Picked up yesterday met by lovely staff . Years since I’ve been in the shop as I moved away from Dunfermline and shop well laid out , bright and clean . staff all well turned out too Honest guys I know only wellies but these are essential bit of kit my son needed and appreciate you taking time to source a pair . Have a great weekend **It’s fine about late reply just thought you deserved a review as you went above and beyond Muir is a credit to the company I hope he got some chocolates I handed in . Have a nice night guys
Date of experience: November 12, 2021
