Review summary

Enact Conveyancing receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Made sure everything was sorted in the…

Made sure everything was sorted in the background. Emailed with updates and took care of everything without too much input from me.

N
Overall good service

Overall good service

S
Remortgage

Used Enact to remortgage. Pretty smooth process, kept informed throughout. Got a response via the messaging option when needed and got through on the phone every time I called. Would use Enact again.

M
They were tremendously helpful…

They were tremendously helpful throughout

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All reviews

1,000 total β€’ Write a review

Showing 791 - 800 of 996 reviews
NA
5 out of 5 stars

Completion was done timely and smoothly.

Completion was done timely and smoothly.

Date of experience: October 18, 2024

HP
4 out of 5 stars

Enact has made my mortgage move so easy…

Enact has made my mortgage move so easy and during the process i was give all the updates on the spot. Sometimes i was busy and couldn't notice the updates but in those cases they rang me over phone and updated. Thanks enact.

Date of experience: October 18, 2024

PP
5 out of 5 stars

Excellent and professional service

Excellent and professional service. Very responsive and proactive. Highly recommend.

Date of experience: October 18, 2024

TE
1 out of 5 stars

Absolutely woeful

Absolutely woeful. Avoid. First Direct use them and recommend them and they are as bad. NB: thanks for replying Abbie but our complaint is already with you and has been for over two weeks and we've yet to get a reply. So no action needed from you. NB2: thanks for another reply Enact, if only you were as responsive to customers when it's not in a public forum. You are acting for my wife in regards to my mortgage that I pay for. Our two complaints and this review is from both of us, you still haven't replied to my complaint or her complaint..... Good communication and customer service is not complex. Thanks πŸ‘

Date of experience: October 18, 2024

D
5 out of 5 stars

Remortgage

Enact deserve 5* for how did the job , fast and clear , they contacted me just for esential information , all the rest they did it very fast , I'm impressed by this style of work , without hidden cost , I'm very happy because I worked with them

Date of experience: October 17, 2024

AE
5 out of 5 stars

Good communication and first class…

Good communication and first class service

Date of experience: October 17, 2024

IL
5 out of 5 stars

Seamless experience

Seamless experience, would highly recommend

Date of experience: October 17, 2024

IM
5 out of 5 stars

Good experience

Very clear communication, smooth transaction and user friendly dashboard to see the process of your transaction.

Date of experience: October 17, 2024

A

AS

US

5 out of 5 stars

Stress free remortgage process

Stress free remortgage process. Timely information provided and portal makes it easy to keep on top of process

Date of experience: October 17, 2024

SH
4 out of 5 stars

Not bad service

Not bad service

Date of experience: October 17, 2024

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