Review summary

Elevation Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication.

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DH

Dan Hoskin

1 out of 5 stars
1 star too many

1 star too many. Moved in to a clean flat, spent hours cleaning to the same standard and get charged a cleaning bill. Unfortunately I didn’t take photos of every spec of dust when moving in so my claims were invalid. They even charged me £77 to plug something in and refused to meet me at the property to do it for them. AVOID at all costs. Edit after reply: Just to clarify, do you call out an electrician when you change the batteries in a smoke detector? The cap just needs putting back on. £77 for that I was charged. The property was left in exactly the same condition as when I moved in. Any reputable letting agent would agree to meet you at the property and go through the report, allowing you to rectify any minor things. Not these guys, they’d rather just steal your money.

MV

Mr Victor Diaconu

1 out of 5 stars
Rent with them for 5 years

Rent with them for 5 years, after I get a house with dirty walls and carpet, a garden full off overgrown plants. Take care off it make it perfect. In the end when I move I've been charge cleaning fee where I let the house on a better condition that I've recive. They will do anything to don't give you back the deposit. No matter of you invest in that house and make it better. Make sure you take photos when you move it.. the photos they have was 5 years old from when I move it. I WILL NOT recommend. PLus will take ages to repair stuff in the house. I've waited 3 days for a shower replacement. Most off the time I've give up and do it myself. Avoid they unprofessional. Aswell prepare for push you every year in a fix 12 months contract, even where they will tell you from beginning after 12 months is ongoing.. and increase rent every year with the same low service they offer and a " dont give a sh... about you" MK branch. Unprofessional. Avoid if you can. Or prepare to been charge for a dust from a house who was empty for 4 days.

Mm

Mr michael

5 out of 5 stars
Excellent service

I recently bought my house through Elevation estate agents and I couldn't be happier with the service I received especially from Craig Richardson. From the initial viewing to the final handover, he was professional, efficient, and always kept me informed. His knowledge of the local market was invaluable, and he was always available to answer my questions and address my concerns. I highly recommend Craig and Elevation Estate Agents to anyone looking for a reliable and trustworthy company to sell or purchase a property . Thanks Michael Cat

A

Abc

5 out of 5 stars
Saffron Walden

Our grateful thanks to the Chase team for their attentiveness and cooperation both during and after the sale process.

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All reviews

55 total • Write a review

Showing 31 - 40 of 51 reviews
Dk
5 out of 5 stars

Elevation Lettings - Great service

Elevation have been managing our rental property for the past 8 years. We have always had a quick response from them when dealing with any queries. We have let them fully manage the property for us and they keep us well informed of any issues or developments. A special mention to Jane Sharp. You want to deal with the same person and know they are going to look after our interests, as well as making sure our tenants are happy. Jane is an excellent communicator and provides a first class service to us.

Date of experience: May 23, 2023

fa
5 out of 5 stars

Thanks to Elevation Estate Agents

Thanks Kamile and Amy for helping me to complete the purchase with the new property. It’s really appreciated.

Date of experience: April 28, 2023

DP
1 out of 5 stars

Go Elsewhere Terrible Company

Terrible Company Watch What They Rush you To Sign as incorrect and read small print. want a good estate agents then go elsewhere as these people have no intelligence whatsoever. If you are a Landlord go to a reputable estate agents not these cowboys. if you rent from these people take good photos as they will rip you off.

Date of experience: March 26, 2023

LB
5 out of 5 stars

Elevation is my go to Estate Agent me I…

Elevation is my go to Estate Agent me I have to thank Grant Ward for that! I have purchased, sold and rented with Elevation and Grant always goes above and beyond to assist. The team are all very friendly, communication is on top form and always providing updates throughout. I would highly recommend.

Date of experience: November 27, 2022

OR
5 out of 5 stars

Grant Ward - Above & beyond for his customers!

Grant went above and beyond for me. Not only did he find me my property (out of working hours) he arranged all the appointments and ensured I was updated throughout my whole process. It has been a very long 10 months of waiting for my new build, however Grant has made it effortlessly smooth. He has offered advice, support and an ear when I have needed to rant! Couldn't recommended Grant enough! If you are in the area and are looking to sell, buy or even have a property related question he will ensure you are looked after!

Date of experience: November 11, 2022

D
1 out of 5 stars

Absolute donuts with no sense of…

Absolute donuts with no sense of accountability. Over a month moving in and still waiting upon repairs, chasing money not yet due as a result of their poor cleaning and standard of fixtures and fittings and a move on dates

Date of experience: October 4, 2022

C
5 out of 5 stars

Excellent

I have recently sold my flat in Milton Keynes with Elevation ( Knowlhill ). Excellent communication skills, great team, a really quick sale and the best customer service. Thank you @Amy Booth and all the team !

Date of experience: July 8, 2022

SO
1 out of 5 stars

90 minute drive to a sold house! Thanks Elevation!

Let’s face it, house hunting is one of life’s soulless activities.. made even more soulless with unprofessional estate agents which these are in my experience. Booked a viewing (back in January), confirmed by them for the time and date agreed. I drove me and my 74 year old mother an hour and a half to view the property. When I got there the Rightmove listing showed STC. I phoned the estate agent who said they had rung me and emailed me, which they did neither of.. or they had taken the details down wrong - I certainly heard nothing from them. Whilst the woman was apologetic it’s just another example of what an unregulated unprofessional profession this is - the estate agents just couldn’t care less - your inconvenience is certainly not there’s! Full disclosure I have waited til I’ve a new home to write these reviews, but still wrankles that these folk are so bad at their jobs and lack common decency, so hopefully it will help others at least affirm their viewings on the day, as these guys certainly won’t bother.

Date of experience: May 12, 2022

MS
5 out of 5 stars

Outstanding Service

Cannot thank Grant and Georgie enough for all of the help and support they provided when partner and I purchased our first property together. They were organised and efficient with dealing with our requests, and always kept us informed. Thank you both so much!

Date of experience: April 12, 2022

EA
5 out of 5 stars

We recently bought a flat in Milton…

We recently bought a flat in Milton Keynes and it has been a quiet long procession. Many thanks to Sandra, she was always there for any question we had. Always patient and with an answer and explication for everything.

Date of experience: January 19, 2022

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