Review summary

Elevation Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication.

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DH

Dan Hoskin

1 out of 5 stars
1 star too many

1 star too many. Moved in to a clean flat, spent hours cleaning to the same standard and get charged a cleaning bill. Unfortunately I didn’t take photos of every spec of dust when moving in so my claims were invalid. They even charged me £77 to plug something in and refused to meet me at the property to do it for them. AVOID at all costs. Edit after reply: Just to clarify, do you call out an electrician when you change the batteries in a smoke detector? The cap just needs putting back on. £77 for that I was charged. The property was left in exactly the same condition as when I moved in. Any reputable letting agent would agree to meet you at the property and go through the report, allowing you to rectify any minor things. Not these guys, they’d rather just steal your money.

MV

Mr Victor Diaconu

1 out of 5 stars
Rent with them for 5 years

Rent with them for 5 years, after I get a house with dirty walls and carpet, a garden full off overgrown plants. Take care off it make it perfect. In the end when I move I've been charge cleaning fee where I let the house on a better condition that I've recive. They will do anything to don't give you back the deposit. No matter of you invest in that house and make it better. Make sure you take photos when you move it.. the photos they have was 5 years old from when I move it. I WILL NOT recommend. PLus will take ages to repair stuff in the house. I've waited 3 days for a shower replacement. Most off the time I've give up and do it myself. Avoid they unprofessional. Aswell prepare for push you every year in a fix 12 months contract, even where they will tell you from beginning after 12 months is ongoing.. and increase rent every year with the same low service they offer and a " dont give a sh... about you" MK branch. Unprofessional. Avoid if you can. Or prepare to been charge for a dust from a house who was empty for 4 days.

Mm

Mr michael

5 out of 5 stars
Excellent service

I recently bought my house through Elevation estate agents and I couldn't be happier with the service I received especially from Craig Richardson. From the initial viewing to the final handover, he was professional, efficient, and always kept me informed. His knowledge of the local market was invaluable, and he was always available to answer my questions and address my concerns. I highly recommend Craig and Elevation Estate Agents to anyone looking for a reliable and trustworthy company to sell or purchase a property . Thanks Michael Cat

A

Abc

5 out of 5 stars
Saffron Walden

Our grateful thanks to the Chase team for their attentiveness and cooperation both during and after the sale process.

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All reviews

55 total • Write a review

Showing 51 - 51 of 51 reviews
E

EKW

US

5 out of 5 stars

Recommended to all!

I recently sold my three bedroom house through Amy at Elevation Estate Agents. They provided a great service, with the house very speedily advertised the next working day. We had decided beforehand that we would go multi-agency as we wanted to sell fast. Elevation provided 90% of all viewings and sold our property within three weeks. Recommended to all.

Date of experience: July 26, 2019

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