EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom.
Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.
EF Educational Tours has a positive customer experience.
EF Educational Tours receives high praise for its well-organized trips and exceptional tour guides, with many reviewers highlighting the enriching experiences their children had during various tours. Customers frequently commend the professionalism and knowledge of the guides, noting their ability to engage both students and adults effectively.
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However, some negative feedback emerges regarding specific trips, particularly concerning issues with accommodations and unexpected delays, such as a child spending 24 hours in an airport due to flight issues. Additionally, there are complaints about unclear charges and refund processes, particularly related to cruise experiences. Overall, while many people celebrate the quality of the tours and the support provided, concerns about logistics and customer service persist.
1,060 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,060
100%
● Medium
4.4 / 5 overall
=
1,060 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.4
12-month avg
4.4
All-time
4.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
4.4
271
Jul 25
4.4
729
Aug 25
4.3
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 424 positive reviews
Helpful support11%
46 mentions
Customer service7%
30 mentions
Easy to use7%
30 mentions
Fast & efficient4%
16 mentions
“Our tour guide made all the difference”
On “Helpful support” · Aug 29, 2025
Top complaintsof 39 negative reviews
Pricing31%
12 mentions
Payment issues26%
10 mentions
Refund15%
6 mentions
Cancellation10%
4 mentions
“Greece trip -buyer beware”
On “Pricing” · Aug 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
Since the moment we heard EF Agency would be in charge of this trip we felt confident. My daughter had the most amazing days ever. She enjoyed everything since the beginning. Mr. Guyer helped them to have fun no matter things weren't as planned.
It was an amazing experience. Ando, our tour guide, was phenomenal and made us feel safe and made sure we had fun. We will always treasure this experience!
Everything about this tour was fantastic. Our tour director Cyprian kept everything organized and running smoothly. Tom our bus driver got us everywhere we needed to go safely and was super awesome. All of the guides in the cities were very knowledgeable. We also had a couple extra excursions which were super cool. I would do another EF tour again in a heartbeat.
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We really liked that all transportation, hotel, and guides were all ready on time and well organized. The route traveled was very well thought out and we enjoyed all the information from every place we visited. Overall a excellent trip, would recommend anyone to travel EF Tours if the opportunity presented itself. The only complaint is that the trip was over too soon, that just means we'll have to go again!
My two daughters had an amazing trip to Japan. The trip was fluid. The guides were knowledgeable and kind. The overall experience was fantastic.
As for the payments, that was easy to set up and keep track of via the website.
EF provided a high quality tour that allowed my students to fully experience the language and culture of France and Italy on our recent tour. The staff and tour director were very responsive to our needs and ensured we had an amazing experience!
Thank you for the opportunity to provide feedback on the recent tour of London, Paris, Milan, Florence, and Rome. The concept of the tour is truly outstanding and aligns with the goal of broadening perspectives through education. I appreciated the rich history that my daughter had the chance to explore.
However, to enhance the overall experience and engagement, it seems that better planning could significantly benefit the itinerary. The long days, where students leave the hotel around 7 or 8 AM
and return as late as 9 or 10 PM, can be quite exhausting. While we understand the nature of a walking tour, the extensive schedule may lead to diminishing interest.
Additionally, we were disappointed by the last-minute cancellation of one of the highlights, "In the Kitchen" in Italy, which we only learned about the day before it was scheduled.
We will certainly keep EF Tours in mind for future trips, but we would appreciate having detailed information about the itinerary and daily dynamics before making a decision.
Great Team Lead, Great Hotels and Awesome Tour Guide- Simon!
Thank you for considering our feedback.
We had two daughters attend an EF school trip to Costa Rica. The whole experience was amazing and well planned. They especially liked kayaking and whitewater rafting. The EF guide was awesome and they really enjoyed traveling with him. Thank you for a great trip!
EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom.
Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.