EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom.
Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.
EF Educational Tours has a positive customer experience.
EF Educational Tours receives high praise for its well-organized trips and exceptional tour guides, with many reviewers highlighting the enriching experiences their children had during various tours. Customers frequently commend the professionalism and knowledge of the guides, noting their ability to engage both students and adults effectively.
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However, some negative feedback emerges regarding specific trips, particularly concerning issues with accommodations and unexpected delays, such as a child spending 24 hours in an airport due to flight issues. Additionally, there are complaints about unclear charges and refund processes, particularly related to cruise experiences. Overall, while many people celebrate the quality of the tours and the support provided, concerns about logistics and customer service persist.
1,060 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
1,060
100%
● Medium
4.4 / 5 overall
=
1,060 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.4
12-month avg
4.4
All-time
4.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 25
4.4
271
Jul 25
4.4
729
Aug 25
4.3
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 424 positive reviews
Helpful support11%
46 mentions
Customer service7%
30 mentions
Easy to use7%
30 mentions
Fast & efficient4%
16 mentions
“Our tour guide made all the difference”
On “Helpful support” · Aug 29, 2025
Top complaintsof 39 negative reviews
Pricing31%
12 mentions
Payment issues26%
10 mentions
Refund15%
6 mentions
Cancellation10%
4 mentions
“Greece trip -buyer beware”
On “Pricing” · Aug 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
The people of Ireland were so welcoming! Our tour director and bus driver were magnificent! All of the hotels were very nice quality. Ireland temperatures were cool and it would be misty occasionally but that was great for Europe in June. The students enjoyed seeing & learning about the nature, history, language, and culture.
I went on my 1st EF Tour with my daughter's school to South Africa. I loved the payment plan and the process prior to going on the trip with an exception of being notified when the flight information was uploaded. I have 3 majors comments about the tour. Overall the tour was Excellent, I loved the places we visited and the experience that we had. I had a problem with the flights and the airlines that we used KLM for our flights. I would prefer that EF Tours evaluate all flights not based on the cheapest flights. KLM waited to the last minute to change our 15 person group flights the morning of our departure and we were not able to travel together as a group. Our group was split into 3 Groups with 3 separate flights to South Africa all arriving at different times. Also, the booking agent at one of the groups was so rude and nasty to us, she gave us false information about checking bags and lost all of our bags. So, the very 1st day of out tour their were 5 female students who didn't have their bags. Not only did it the trip start off on a bad note but all of this could have been prevented if we were on a more reliable airlines. Once we got to Joburg, we were ok. Our Tour Guide Lee was awesome, but I think EF Tours should allow the tour guides with the permission of the Group Leader to have more lead way with the iternary. At times we felt rushed and it left really no room for free time at some of the places we went. I absolutely enjoyed the trip and think that Lee our Tour Guide did a great job. I would recommend that we have more time engaging with the community. Since, our entire Group were African Americans alot of people were excited to see us because it's a rare occasion for them. We loved going to Langa, and we donated clothes there but we would have loved more time engaging with the community. Thanks again for a Great trip and I can't wait to go on the next trip.
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Our tour guide was amazing. He engaged both the students and adults on the tour. Student's blossomed and grew and learned and became brave and aware in so many ways. As an adult on the tour, I have no complaints that were in EF’s control. My student, however, was very unhappy about sleeping on a very uncomfortable cot which had a broken rung that then forced her to sleep on the floor instead of an actual bed for two nights. She worked hard to pay for this trip, and that was upsetting to her.
The 9 day tour with 16 high school students was easy because of all of the planning EF did for us. The activities, food and balance of free time and tours was perfect for our group.
Excellent tour director. Robbie is very knowledgeable, but even more importantly, he is very passionate about his work. He is great with kids. He made this trip truly special.
It was a great trip! Our tour guide was awesome and very knowledgeable about Iceland. The bus driver was great, felt very safe the whole trip. Great experience for parents to have a good time and watch your children have a good time and interact with other students from different states.
Our tour director and bus driver were amazing! We had a large group that did not travel lightly and the patience and understanding was impeccable. Five stars for them! I did remove a star as my daughter has a gluten allergy and her dinner options were limited to chicken curry 3 of the days with 2 being back to back.
The trip was very well organized and parents were kept informed to quell any concerns about allowing our teenager to travel so far. Our son came back very happy.
My son and I went on the Vietnam, Cambodia, and Thailand tour with optional extensions (farm to table/ rice growing; national preserve in Thailand, and Hua Hin) this tour was absolutely phenomenal. The guides were great and able to give history and help immerse us in local culture. The inclusion of nearly all meals was great, the accommodations for a person with celiac were not always understood, but always were able to work it out.
When geopolitical tension between Cambodia and Thailand boiled over and the border got shut down by the Thai military the morning we were supposed to take a bus into Thailand, EF organized flights and everything went off without a hitch! Very impressed!
We had an amazing time on our EF Tour to Belize. From the beginning to the end, the trip was well-executed by EF every step of the way. We felt supported from the planning as well as through the entire trip. We highly recommend using them for your student travel needs.
EF Educational Tours is a leading provider of student travel programs, specializing in educational tours designed to inspire and engage young learners. The company offers a variety of curated itineraries that focus on experiential learning, allowing students to explore new cultures and environments while participating in hands-on activities. With a commitment to safety and value, EF Educational Tours aims to make travel accessible to all students, enriching their educational experience beyond the classroom.
Targeting educators, parents, and students, EF Educational Tours collaborates with subject matter experts to create immersive travel experiences that align with educational goals. Their offerings include popular tours, STEM-focused itineraries, and new travel options that cater to diverse interests and learning objectives. Through their network of experienced professionals, the company ensures that each journey is not only safe but also transformative, unlocking new potentials for students as they discover the world.