Digit Foto is an online retailer specializing in photographic equipment and accessories. The company offers a wide range of products including digital cameras, DSLRs, lenses, tripods, bags, filters, and flash units. With a user-friendly website, customers can easily browse and purchase high-quality photographic gear to meet their needs, whether they are professional photographers or enthusiasts. Targeting a diverse customer base across Portugal and several European countries, Digit Foto aims to provide reliable and accessible solutions for all photography-related purchases. The platform is designed to cater to various skill levels, offering new, used, and refurbished products, as well as special promotions and offers. With a commitment to customer satisfaction, Digit Foto positions itself as a go-to resource for anyone looking to enhance their photography experience.
Reviewers express a mix of satisfaction and frustration with Digit Foto. On the positive side, some customers appreciate the wide selection of products available, particularly for film photography, and note that prices are competitive.
However, a significant number of consumers report serious issues with order fulfillment and customer service. Common complaints include poor delivery experiences, with items arriving late or damaged, and a lack of communication from the company, as many struggle to get responses to their inquiries. Customers also mention that their money is charged without assurance of timely delivery, leading to dissatisfaction. Overall, while there are positive experiences, the negative feedback regarding service and order issues dominates the sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.6 | 12 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 12 most recent reviews.
“As I said, the prices are fantastic, so I'm still giving the experience a 4/5, but I won't be recommending the websit...”
“The second order was made, but after 24 hours it had not entered the delivery system, so I had the chance to cancel”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.6 out of 5 (poor) | 100 out of 100 | — | 12 |
| 1.9 out of 5 (poor) | 100 out of 100 | +104% | 547 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,000 |
Bottom line: Digit Foto is #4 of 5 on overall rating in this group.
12 reviews of Digit Foto. Filter by what matters to you.
C'est une première expérience d'achat avec ce commerçant. Pour le produit recherché: - le prix était aligné sur celui de la plupart des magasins en Europe (merci à Bruxelles qui tue la compétition) - le produit &tait disponible et en stock - le produit était très bien emballé - expédition et livraison très rapide - facture en ligne et dans l'emballage Cinq étoiles sans aucune hésitation
Compra efetuada no site decorreu da melhor maneira esperada. Entrega e preços fantásticos. Recomendo a 100%
Tudo OK. Recebido mais cedo do que o combinado. Perfeito.
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Polarized pattern: few middle ratings. 42% of recent reviews are 4–5★ and 58% are 1–2★.
Digit Foto is an online retailer specializing in photographic equipment and accessories. The company offers a wide range of products including digital cameras, DSLRs, lenses, tripods, bags, filters, and flash units. With a user-friendly website, customers can easily browse and purchase high-quality photographic gear to meet their needs, whether they are professional photographers or enthusiasts. Targeting a diverse customer base across Portugal and several European countries, Digit Foto aims to provide reliable and accessible solutions for all photography-related purchases. The platform is designed to cater to various skill levels, offering new, used, and refurbished products, as well as special promotions and offers. With a commitment to customer satisfaction, Digit Foto positions itself as a go-to resource for anyone looking to enhance their photography experience.
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