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HomeDentaprime UK Dental Implant Clinic Reviews
Dentaprime UK Dental Implant Clinic logo

Dentaprime UK Dental Implant Clinic Reviews

4.68 out of 5 stars
4.68 out of 5 stars
4.7
|Excellent|1,000 reviews

TrustScore

4.7
4.68 out of 5 stars
Excellent
5 out of 5 stars
906
4 out of 5 stars
13
3 out of 5 stars
4
2 out of 5 stars
9
1 out of 5 stars
68
1,000 reviews in total

Review summary

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.

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Based on reviews, created with AI

See what reviewers are saying

Dane Bell
Dane BellFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted. When I first paid the deposit, I was clearly told that if I changed my mind or didn’t want to go through with the treatment, I would get my money back with no problem. Th... See more

Eva
EvaFeatured

6 months ago

1 out of 5 stars

AVOID IF YOU WANT TO SAVE YOUR HEALTH…

AVOID IF YOU WANT TO SAVE YOUR HEALTH AND MONEY, MAYBE LIFE!!! I have found this dental practice Dentaprime just recently and I was happy to see a bit lower prices but of course it was too good to be... See more

Lee Butler
Lee ButlerFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more

Kelly
KellyFeatured

6 months ago

1 out of 5 stars

Feel cheated

Was told the job would be done within a certain timeframe. They left it to last minute to tell me I needed a sinus lift which is another £3000 and won't proceed with the top set until this is done el... See more

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Marco
Marco
1 reviews
11 months ago
5 out of 5 stars

Thank you to everyone at dentaprime…

Thank you to everyone at dentaprime really pleased with my new smile would highly recommend to anyone wanting dental implants.

Helpful?
Shay
Shay
1 reviews
11 months ago
5 out of 5 stars

Thanks to Alice and the team.

Thanks to Alice and the team.

Helpful?
Floyd Reed
Floyd Reed
1 reviews
11 months ago
5 out of 5 stars

Great service from everyone at…

Great service from everyone at dentaprime really treat you well especially James and Alice nothing is trouble for them very easy going attitude a joy to be around.

Helpful?
Stephanie Painter
Stephanie Painter
1 reviews
11 months ago
1 out of 5 stars

I have already wrote a review before

I have already wrote a review before, terrible experience, have £900 of our money and no work done, also advised two of our friends to go there, you replied saying please contact us so we can fix this issue, as our customers are important. You havnt answers me since, and my friend have had an awful time too. So we are going to trading standards and a solicitor. In England you can’t treat people this way

Helpful?
perry mummery
perry mummery
1 reviews
11 months ago
5 out of 5 stars

Thank you to Alice and James for your…

Thank you to Alice and James for your support and encouragement. It means a lot to me. Thank you to everyone at Dentaprime.

Helpful?
Nino Sadallah
Nino Sadallah
1 reviews
11 months ago
5 out of 5 stars

Thanks Alice and james for your smile…

Thanks Alice and james for your smile and supports . Your are just a super 🌟

Helpful?
Sue
Sue
1 reviews
11 months ago
3 out of 5 stars

Reception staff are very friendly and supportive…BUT

Staff are very friendly and supportive . However the sedation I paid £700 for was not that effective . I still felt pain quite severe during the surgery . The most upsetting part and very unprofessional aspect was the dentist who placed the temporary bridge the next day . I informed her I was nervous and anxious prior to the bridge being placed . Her reply “well you can leave then “ . I said what with no teeth and she reikied “well it’s up to you “. Now one would expect she would have reassured me and said of course don’t worry we will take care of you . I only stayed as I would have left with no lower teeth . You can not speak to people in this manner and it is highly unprofessional . As a Dr myself I would never ever speak to a patient in that manner . Seriously was it so hard for her to be polite . Very robotic uninterested and very rude . I left feeling very upset and deeply distressed . When relaying my experience after leaving the clinic the reaction was total dismay . I am very concerned about follow up appointments and have been given no advice about what happens to the stitches. Do they dissolve , do they come out etc . I have told my next stage of treatment is in 5 months and I sincerely hope they still too their word after now reading others reviews . I will not tolerate unprofessional and unethical practises !!

Helpful?

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Juan Romero
Juan Romero
1 reviews
11 months ago
5 out of 5 stars

Incredible

Incredible, thank you so much! The doctors are incredible!

Helpful?
Surinder Rihal
Surinder Rihal
1 reviews
11 months ago
5 out of 5 stars

Very good dental practice

Very good dental practice, professional and prompt

Helpful?
P Y
P Y
1 reviews
12 months ago
5 out of 5 stars

Friendly and professional as always

Friendly and professional as always

Helpful?
Dean Butcher
Dean Butcher
1 reviews
12 months ago
5 out of 5 stars

Staff amazing friendly and very…

Staff amazing friendly and very professional from day one.

Helpful?
lee gauci
lee gauci
1 reviews
12 months ago
5 out of 5 stars

Clean friendly and very professional

Clean friendly and very professional

Helpful?
Victoria Martin
Victoria Martin
1 reviews
12 months ago
5 out of 5 stars

Really good job and half what it would…

Really good job and half what it would have cost me at home in Wales.

Helpful?
manuel bastos
manuel bastos
1 reviews
12 months ago
5 out of 5 stars

Amazing stuff,very friendly

Amazing stuff,very friendly

Helpful?
Sean O'SUllivan
Sean O'SUllivan
1 reviews
12 months ago
5 out of 5 stars

Thank you to the all team of…

Thank you to the all team of Dentaprime, from the doctors, nurses and the most of all Alice and James for your care.

Helpful?
 Michael Whitty
Michael Whitty
1 reviews
12 months ago
5 out of 5 stars

Customer

Exceptional customer service through Dee and Karimich wonderful people also great dentist assistant and all around great service

Helpful?
Consumer
Consumer
1 reviews
12 months ago
5 out of 5 stars

All staff are absolutely amazing always…

All staff are absolutely amazing always made me feel at ease . They explained every step of the procedure clearly to me and I am truly pleased with the results

Helpful?
Barry Dulledge
Barry Dulledge
1 reviews
12 months ago
5 out of 5 stars

Thank you to Alice and James for your…

Thank you to Alice and James for your constent care.

Helpful?
Penaluna
Penaluna
1 reviews
12 months ago
5 out of 5 stars

Staff are really helpful and very…

Staff are really helpful and very friendly

Helpful?
Danovan
Danovan
1 reviews
12 months ago
5 out of 5 stars

James and Alice provide great service…

James and Alice provide great service really pleased with the treatment at dentaprime would highly recommend.

Helpful?
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About Dentaprime UK Dental Implant Clinic

Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.

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